Tribe Milano Malpensa

“Great service”

Stayed for one night because the flight got cancelled. Excellent service from the front desk who accommodated me at the last minute at 1.30am. Also thank you for the free shuttle. Decent breakfast and good size room with the fresh good quality bedlinen.

“Very practical for a nights halt near MXP”

I stumbled upon this little gem on Accor. Since I was landing late and needed to be back at the airport for a transfer early next morning I started looking at hotels around the airport and this was an option at a competitive price including a shuttle every thirty min 24x7 for a small 5 EUR charge. … lisää

I stumbled upon this little gem on Accor. Since I was landing late and needed to be back at the airport for a transfer early next morning I started looking at hotels around the airport and this was an option at a competitive price including a shuttle every thirty min 24x7 for a small 5 EUR charge. It is five minutes from the airport. Very very busy place and is absolutely fine for a quick halt and sleep. They have a restaurant and a snack sandwich 24x7 section which is perfect. A good big bar. Breakfast is excellent. Rooms are decent and do the job perfect. Highly recommended. Only downside is there is nothing around it so if you wish to wander forget it. You’d end up back at the airport. So if it is a sleep you need near the airport after a long flight and Milan central is too expensive or far look no further. Safe and easy to and fro from the airport. One can head to central via the trains and malpensa express and buses etc once you have slept.

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“Two visits two weeks apart. Two very different experiences”

We had two very different experiences visiting this hotel even though they were only two weeks apart. The first was excellent. Fast, fuss-free check in with an amazing male member of staff working on the evening of Friday March 27th (sorry didn’t get name). Acknowledged platinum status and gave an… lisää

We had two very different experiences visiting this hotel even though they were only two weeks apart. The first was excellent. Fast, fuss-free check in with an amazing male member of staff working on the evening of Friday March 27th (sorry didn’t get name). Acknowledged platinum status and gave an upgrade to a very spacious room with sofa. Easy check out in the morning and fuss-free transfer to the airport using the shuttle. Purely based on this visit, it would be five stars. Unfortunately, two weeks later on the afternoon of Friday 10th April, we had a very unpleasant experience with a female member of staff who initially was very unwilling to help and was quite condescending when we expressed concern about the warm room temperature and inability to alter the aircon. It appears that even though the app states ‘air conditioning’, ‘air cooling system’ and ‘individual heating and air conditioning adjustment’, this isn’t available all year round and is only switched on by the hotel mid-May. Not great when it’s warm mid-April. This needs to be made clear on the app so that potential guests can make an informed choice. We understand there are local government regulations that limit the use of aircon but that hotels have some discretion over this which we know from experiences with other local hotels. Food was great. Service in the restaurant excellent and again, the airport shuttle was good.

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