Best Western Hotel Ferrari

“A smooth and relaxing stay at Hotel Ferrari”

We have been using the services of this hotel around ten years, twice a year, and always having a smooth check in and check out, very good room cleanliness and services. The buffet breakfast and the morning hotel taxi service to CIS area included in the package, are the two top services of this ho… lisää

We have been using the services of this hotel around ten years, twice a year, and always having a smooth check in and check out, very good room cleanliness and services. The buffet breakfast and the morning hotel taxi service to CIS area included in the package, are the two top services of this hotel.

vähemmän

“Canceled flight..airline put us here”

Our flight out of Naples airport was cancelled back to the US so delta put a bunch of us here for the night..it appeared to have been renovated and still a bit in the process. With that being said it was clean and they provided us lunch and dinner. The room was clean and staff were friendly. It se… lisää

Our flight out of Naples airport was cancelled back to the US so delta put a bunch of us here for the night..it appeared to have been renovated and still a bit in the process. With that being said it was clean and they provided us lunch and dinner. The room was clean and staff were friendly. It served its purpose for the night as we left quite early for our flight out

vähemmän

“Good hotel but happy to overcharge”

I stayed at this hotel during a short holiday and we were delighted when we found it online as it was between Naples city and places like Salerno and amalfi. They advertise that they have shuttles going from the hotel to the airport, unfortunately by this they meant they would organise a taxi for y… lisää

I stayed at this hotel during a short holiday and we were delighted when we found it online as it was between Naples city and places like Salerno and amalfi. They advertise that they have shuttles going from the hotel to the airport, unfortunately by this they meant they would organise a taxi for you and this is where we experienced problems. We ended up having to get a 15 minute taxi from a nearby train station to the hotel which cost us €60. The taxi driver would not speak directly to us and told us we would have to book through the hotel. Trying to get anywhere was a nightmare as they told us the closest train station was far too long away to walk to and that we would have no choice but to get taxis. We were quoted €130 for a one way taxi to a neighbouring town. We decided to have a look online and found that that there was a train station 30 minutes walk away (s.vitaliano train station) where we could get a train to Nola and from there be able to get a train to almost anywhere. I was disappointed that the hotel had chosen not to mention this and couldn’t help but feel they were taking advantage of the fact we were unfamiliar with our surroundings to allow local taxis to charge us ridiculously high rates. I am not writing this review just to complain about the hotel but to advice any future guests that it is possible to get a train from close by to save them hassle and money. Besides this issue the hotel was nice. It was very clean and the cleaning staff that we ran into on our second day were absolutely lovely. The restaurant staff were also lovely. The staff at front of desk were helpful at times but also came across as cold and uninterested at other times. Overall, if we had been given the correct info in regards to travel I would have given the hotel a 4/5 but unfortunately that was not the case.

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