Hotel Il Cervo Spa & Wellness

“So so..could be better”

It is ok,but the breakfast was so poor..4 star hotel and you cant got a simple ham and eggs The pool you have to pay extra...first time I expirienced it All at all it could be much better,but in Tarvisio it is one of the best Golf course is just 700m away and that gives it most vslue

“EXCELLENT SERVICE!”

We stayed here overnight on our trip to Croatia. The room was absolutely fine, probably 3.5* in truth. The rest of our experience at this hotel was 5*. The staff were excellent. From the reception staff to the waiters at breakfast, the staff were so friendly & helpful beyond belief. We were late ar… lisää

We stayed here overnight on our trip to Croatia. The room was absolutely fine, probably 3.5* in truth. The rest of our experience at this hotel was 5*. The staff were excellent. From the reception staff to the waiters at breakfast, the staff were so friendly & helpful beyond belief. We were late arriving, no problem, a trolley full of cold food was in our room on arrival. The snow was coming down thick & fast as we arrived. The morning after our car was buried under a thick coating of overnight snow, no problem, the waiters finished serving breakfast & were outside clearing the snow off guests cars & clearing the road. Excellent job staff!

vähemmän

“Not quite a 4 star experience”

We stayed for two nights while on a cycling trip. The cycle storage facilities are excellent.. The room was spacious with a balcony facing the town. The decor was a little strange and dated. The room safe was one of the smallest I have ever seen….couldn’t get stuff like a laptop in there. No air … lisää

We stayed for two nights while on a cycling trip. The cycle storage facilities are excellent.. The room was spacious with a balcony facing the town. The decor was a little strange and dated. The room safe was one of the smallest I have ever seen….couldn’t get stuff like a laptop in there. No air con. It’s located about 20 minutes walk from the centre of town up quite a steep hill with no pavement. We decided that as it was raining we didn’t want to walk into town for dinner so we ate in the hotel. It really wasn’t a great experience. The hotel appeared to be full of families with pre school age kids. They made a lot of noise. The food was average and served quickly. Seemed to be surprise to the staff that someone might want to order a bottle of wine. Condiments dumped on the table as a bowl of plastic sachets, not sure if this is a covid thing but given they made a big thing of the refillable glass bottles provided in the room for water it seems strange to wipe out the environmental benefits of these with all those plastic sachets! Breakfast was only average, didn’t seem to be any cheeses or cold meats, omelettes and other eggs available to order provided you could get one of the overworked staff to take your order. It was €10 per person to use the pool for 2 hours. Didn’t bother.

vähemmän

“Weak dinner thin walls”

We were there with an organised group. We were booked for half board, but it was a mistake. The hotel has a really good location for skiiers, however there aren't enough boot holders which are warm. Be careful your boot might end up on the ground for the next day... The walls are too thin so you ca… lisää

We were there with an organised group. We were booked for half board, but it was a mistake. The hotel has a really good location for skiiers, however there aren't enough boot holders which are warm. Be careful your boot might end up on the ground for the next day... The walls are too thin so you can hear whatever happens with your neighbours. In our case that was a non-stop crying and shouting kid. The receptionist ladies are really nice and helpful. The breakfast is good but there is not a big variety of that. The dinner is really poor and not lving up to the expectations of a 4 star hotel. There was 1 type of soup, 2 types of pasta 2 types of main course with 1 type of garnish. Needless to say one of the trays were always empty when you could get there to the buffet type dinner. The food didn't taste so well, and there was not many options for vegetarians. Cleanliness of the hotel was ok. Toilet paper quality is really poor. Too thin to use for anything. Bring your own!

vähemmän