Mama Shelter Roma

“Nice Boutique Like Hotel Close to Metro and Grocery Stores”

Nice hotel, not too far from the Cipro metro station and within walking distance of the Vatican City. It’s a funky hotel, loved the wallpaper in the elevator, especially being a soccer/football fan. Staff were very friendly and helpful. In my last morning, two women had come to the front desk as… lisää

Nice hotel, not too far from the Cipro metro station and within walking distance of the Vatican City. It’s a funky hotel, loved the wallpaper in the elevator, especially being a soccer/football fan. Staff were very friendly and helpful. In my last morning, two women had come to the front desk asking for help. Apparently they had booked time at a different property and from what I could overhear, I was a disaster for the two. The staff completely went out of their way to help them, even though they were not guests. Very impressive! I knew I was in a good place when we arrived, clean, orange trees and the boutique feel. The on site restaurant was very good, pizza was great, breakfast was amazing! I’m glad my wife booked this hotel. I would highly recommend the hotel!

vähemmän

“One of the best hotel experiences I have ever had in 50 years or travel.”

I worked in the travel industry for 5 years and have been travelling for close to 50 years. This hotel is world class, the personal service and the staff is second to none. If you are a family, we are 4 (3 and 7 year old kids) I cannot possibly recommend it highly enough. It is a little way from… lisää

I worked in the travel industry for 5 years and have been travelling for close to 50 years. This hotel is world class, the personal service and the staff is second to none. If you are a family, we are 4 (3 and 7 year old kids) I cannot possibly recommend it highly enough. It is a little way from the tourist centre but that is no bad thing. A particular thank you to Antonio who made our children feel more welcome than any other hotel that we have ever visited. It is very rare that I can recommend a hotel to literally anyone, particularly people with families, but , Mama Shelter is that hotel. First class . Thank you guys so much for the amazing service and unforgettable break. We will be back. No question.

vähemmän

“Ehh.”

Do not expect the air conditioning in the room to do anything. It does not work. You will be hot and sweaty all night. And our trip was during the beginning of April, so I cannot imagine what the room would feel like during the height of summer. Of course we opened the windows to try to get some ai… lisää

Do not expect the air conditioning in the room to do anything. It does not work. You will be hot and sweaty all night. And our trip was during the beginning of April, so I cannot imagine what the room would feel like during the height of summer. Of course we opened the windows to try to get some air in the room, which resulted in extremely LOUD noises all night long from being DIRECTLY on the busy road, keeping us awake. Your room may be directly on the busy road like ours was. Vespas and loud vehicles going by all night. They also do not provide a garbage in the room. The only garbage provided is the small one in the bathroom, which they never even put garbage bags in. The WiFi is not good. To top it all off, my glass bottle of expensive face wash was found broken in the bathroom after a cleaning. The only good thing about this place is that it was clean and well decorated. Not enough to want to return. Do better mama shelter Roma!

vähemmän

“Great location and a stylish vibe but overall mixed results.”

As a Disloyalty member , I expected a more elevated level of service. Some staff were amazing, others as if they don’t care. Food, lunch and dinner was great but why sit everyone so close together when you have so much space and I had emails to check? Breakfast was too chaotic and even getting a co… lisää

As a Disloyalty member , I expected a more elevated level of service. Some staff were amazing, others as if they don’t care. Food, lunch and dinner was great but why sit everyone so close together when you have so much space and I had emails to check? Breakfast was too chaotic and even getting a coffee you had to ask 3 times. Rooms are spacious if you upgrade and so not choose street facing rooms like mine. I needed ear plugs. And when I asked to change room they put me in a smaller room and was not even made up! I chose to to back to my original room. The nearest metro is Cipro. Overall a decent stay but I never really felt I was looked after in an exceptional way.

vähemmän