Grand Hotel Victoria Concept & Spa, By R Collection Hotels

“A true luxury experience”

We ended our honeymoon here and couldn't have asked for a more luxurious experience. The staff is friendly and caters to every need with a smile. The location is great, as Menaggio offers the most town-like feel (compared to other more touristy-feeling towns on the lake). The hotel is walkable to t… lisää

We ended our honeymoon here and couldn't have asked for a more luxurious experience. The staff is friendly and caters to every need with a smile. The location is great, as Menaggio offers the most town-like feel (compared to other more touristy-feeling towns on the lake). The hotel is walkable to the town center and ferry stop, but is in a location that provides privacy and quiet. All meals we had at the hotel were great. Our only regret was not spending enough time in the spa!

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“Truly a grand hotel!”

This was our third (and favorite) luxury hotel on our Backroads tour. Our room was right up a marble staircase. The staff are unfailingly attentive and friendly, and I was really pleased to see that they were all wearing white sneakers (!!) which probably contributed to their lovely attitudes. Best… lisää

This was our third (and favorite) luxury hotel on our Backroads tour. Our room was right up a marble staircase. The staff are unfailingly attentive and friendly, and I was really pleased to see that they were all wearing white sneakers (!!) which probably contributed to their lovely attitudes. Best breakfast buffet I've ever experienced, with rosti, figs, omelettes, and pastries galore. Dinner was delicious as well. The hotel is right across from the gorgeous lake. I would most definitely love to return to this hotel.

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“A great location with a luxury bent....that just misses the mark”

The setting is sublime! Our room, while well outfitted, was just larger than a small walk in closet. The desk politely told us we had a special room...and that it was. On the 5th floor, likely a former room of the "help." Steps up to the rear facing balcony with a reasonable view. And the spa.… lisää

The setting is sublime! Our room, while well outfitted, was just larger than a small walk in closet. The desk politely told us we had a special room...and that it was. On the 5th floor, likely a former room of the "help." Steps up to the rear facing balcony with a reasonable view. And the spa....wow! And, OMG, could they make it any more confusing. It takes a tour and a few visits to figure the thing out. The bathrooms in the spa are NOT outfitted with the amenities you find in the room. No lotions or any shavers. And try to find the towels, both in the locker room and outside in the spa area. No jacuzzi is over a warmish 90 degrees F or so. And, it's very very dark which I guess the designers think is cool. No, it just adds to the confusion of the set up. The GHV is a beautiful place but needed a bit more thinking and practicality. Do not expect 5 star perfection. Expect 4 star in a flawed 5 star property.

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