Portrait Milano - Lungarno Collection

“Phenomenal service, 5 stars plus”

I don’t usually write long reviews, but Portrait Milano deserves one because of Allison and Flaminia. My stay during Fashion Week was complicated including spending one night at another hotel and these two were absolutely incredible. Allison basically made the entire stay work. She managed every d… lisää

I don’t usually write long reviews, but Portrait Milano deserves one because of Allison and Flaminia. My stay during Fashion Week was complicated including spending one night at another hotel and these two were absolutely incredible. Allison basically made the entire stay work. She managed every detail, but what I appreciated most was how personal she was: checking in with me every morning, making sure I was okay, and staying engaged so nothing slipped through the cracks. She made a complicated situation feel effortless. Flaminia was always there no matter when I contacted her, she was responsive, kind, and on top of everything. She gave me a great tour of the facilities, checked in regularly, and her attention to detail was exceptional. These two ladies were phenomenal and made me feel truly taken care of. Huge thanks to both, they’re a big reason I’ll return to Portrait Milano.

vähemmän

“Best experience in Milano”

My husband and I were travelling to Italy for business. It was our first time staying at the Portrait Milano. Definitely worth the money! We were really impressed with everything - location, the building itself, the staff, the room, the restaurant 10_11 on the ground floor. The service of the hotel… lisää

My husband and I were travelling to Italy for business. It was our first time staying at the Portrait Milano. Definitely worth the money! We were really impressed with everything - location, the building itself, the staff, the room, the restaurant 10_11 on the ground floor. The service of the hotel was way beyond our expectations. The rooms are large, exceptionally clean and neat, the furniture and bathroom is up to date. All the essential high quality toiletries are provided, hairdryer and hair straightener are Dyson, the mattress and pillows will definitely guarantee you a good deep sleep. Also, I would like to stress out about the decency of the staff and being very helpful to us. While packing and being in a hurry, I left my valuable items in the room. After realising that at the airport already, I have contacted the hotel team immediately. And they found my belongings inside the room we stayed in. The hotel team kindly offered me to keep my stuff until my friend collects them. My sincerest appreciation for keeping them safe for me. Also, sending our huge regards to Sophia who speaks fluent in English, Finnish, Estonian, Russian and Italian. She was super helpful to us with the check in procedure. We wish her good luck in her future endeavours. We are looking forward to staying at the Portrait Milano in the future. Thank you.

vähemmän

“Portrait Milano during Milan Fashion week”

Amazingly clean hotel with great attention to detail in the room furnishings/amenities. Service was excellent. Overall experience was truly phenomenal.

“Milan Fashion Week”

We so enjoyed our time at both the Milan and Florence Portrait Hotels. The Ferragamo Family know how achieve refined elegance and impeccable customer service! Highly recommend!