Hotel Don Guglielmo

“Clean & Comfortable”

Whilst a little tricky to find - you really have to trust your GPS - this is a most welcome hotel with great views over the town and toward Castello Montforte. We arrived on a Sunday - be advised the restaurant is not open those evenings. Free Wi-Fi is only available in the lobby / bar. Strangel… lisää

Whilst a little tricky to find - you really have to trust your GPS - this is a most welcome hotel with great views over the town and toward Castello Montforte. We arrived on a Sunday - be advised the restaurant is not open those evenings. Free Wi-Fi is only available in the lobby / bar. Strangely my wife & I were one of 2 couples in the hotel that night, but they placed us in adjoining rooms - no issue, just strange.

vähemmän

“Rooms do not meet description”

We booked a Junior suite, what you get is a good size std room. Located in the back streets on a hill with good views of castle. Clean rooms. Reception check in 2 pm. On departure tried to include our room charge, showed our booking paper, removed, after 15 minutes still could not print a new ch… lisää

We booked a Junior suite, what you get is a good size std room. Located in the back streets on a hill with good views of castle. Clean rooms. Reception check in 2 pm. On departure tried to include our room charge, showed our booking paper, removed, after 15 minutes still could not print a new charge sheet, could not provide restaurant purchases. Had to add up on calculator as we had to leave for Rome airport. Give their restaurant a big miss, we rate it a disaster,

vähemmän

“Good Hotel appaling reception”

Don't write many poor reviews as i spend a lot of time researching and reading about Hotels/Restaurants etc. Positives, and there are plenty : large modern Hotel, big rooms, comfortable bed, quiet at night. Adequate breakfast nice waitress. Negatives : Disinterested, surly receptionist. We have got… lisää

Don't write many poor reviews as i spend a lot of time researching and reading about Hotels/Restaurants etc. Positives, and there are plenty : large modern Hotel, big rooms, comfortable bed, quiet at night. Adequate breakfast nice waitress. Negatives : Disinterested, surly receptionist. We have got by in quite rural locations with our Italian, and were on day 9 of a cycling trip. He either didn't like us, the fact we arrived by bike, or perhaps working in a Hotel. Quite dismissive in his communications eith us, little effort to assist our poor language skills. When we asked, in Italian, abour safe storage of our bikes, he shrugged and suggested, "outside". When pushed, offered space in huge empty garage for 10 euro !! When asked about spa mumbled about it being extra at, i thought 15euro for 90 mins, but no its 45 euro. I guess not many use the facilities. Really put off by his attitude walked into, very lively, town, 25 mins and had a great pizza. Experience at check out mych better as when i challenged the 10 euro hos colleague, asked, just for 2 bicycles! Highlights how important 1st impressions are. Still fuming 24hrs later.

vähemmän

“Adequate”

Stayed overnight on business. The hotel is reasonably priced and rooms are perfectly acceptable with decent wifi and air con. Amenity kits are available at reception if you forget something (e.g. toothbrush, as I did). Shower was fine in the evening but there was no water at all in the morning… lisää

Stayed overnight on business. The hotel is reasonably priced and rooms are perfectly acceptable with decent wifi and air con. Amenity kits are available at reception if you forget something (e.g. toothbrush, as I did). Shower was fine in the evening but there was no water at all in the morning which was rather disappointing. I need to improve my Italian as the person on reception at early morning checkout spoke no English, but we just about managed between us to sort everything out Sat nav or Google Maps recommended to find the hotel

vähemmän