Al Sorriso Greenpark

“A Truly Exceptional Stay”

I can honestly say this is one of the best hotels I’ve ever stayed in! From the moment we arrived, the staff were incredibly friendly, helpful, and attentive. They all worked hard and made our stay very enjoyable. The communication with the hotel prior to our arrival was excellent! They gave us al… lisää

I can honestly say this is one of the best hotels I’ve ever stayed in! From the moment we arrived, the staff were incredibly friendly, helpful, and attentive. They all worked hard and made our stay very enjoyable. The communication with the hotel prior to our arrival was excellent! They gave us all the details we needed to get there from Verona airport by public transport, including a few contact numbers for local taxi drivers. It was a long journey involving a couple of changes and carrying suitcases up the stairs, but it was doable and well worth it! The food was exceptional throughout our stay. There was an excellent variety at the breakfast buffet, plenty of delicious choices for lunch, and the evening meals featured fantastic traditional dishes, all full of flavour and beautifully presented. The wellness spa was spotless and offered fantastic facilities — the perfect place to relax and recharge after a day of exploring. We also had a massage which was very enjoyable. I’d like to give a special praise to a few staff: Nicolo, the barman. His love for music, which we shared, made our evenings great fun! We even had a little dance. Another praise must go to everyone working in the restaurant. The staff who made sure that my meals were altered to gluten free options and the serving staff who worked very hard, especially “our” Rachel. She was an angel! The manager greeted us every evening, making sure that we were looked after. Another praise goes to Marta. Always smiling, full of ideas of what we could do and see. She was very helpful providing us with the timetables for a local public transport. I cannot leave out the reception staff. Always smiling, helpful and friendly. Greeting us every time we passed their desk. The last praise goes to our cleaning lady. At the end of each day, we always returned into a clean room. Arriving to the hotel by public transport, we had difficulty arranging a taxi from/ to the strain station. Being unsuccessful ourselves, we asked Marta and the receptionists for help. Luckily, they were able to make necessary arrangements for us. It would be helpful, if the hotel had a contract with a couple of the local taxi drivers to collect guests to/ from the hotel when required. Overall, everything exceeded our expectations. I highly recommend this hotel to anyone looking for comfort, great service, and wonderful food in a truly relaxing atmosphere.

vähemmän