Grand Hotel Imperial

“Romantic Getaway”

I took my wife here for a romantic weekend. It was the perfect trip. The room and amenities were perfect. We walked downtown for the festival and utilized the spa. The meals were exquisite. All the staff we encountered spoke English and were extremely accommodating. I would stay here agai... lisää

I took my wife here for a romantic weekend. It was the perfect trip. The room and amenities were perfect. We walked downtown for the festival and utilized the spa. The meals were exquisite. All the staff we encountered spoke English and were extremely accommodating. I would stay here again if in Italy.

vähemmän

“An ancient and charming hotel”

Beautiful hotel over the hill of the city, built more than hundred years ago. The park , the swimming pool and the thermal center will make your stay pleasant. The building is a typical palace of the end of 1800 and the facade is characterized by a beautiful portico. Inside many large rooms remi... lisää

Beautiful hotel over the hill of the city, built more than hundred years ago. The park , the swimming pool and the thermal center will make your stay pleasant. The building is a typical palace of the end of 1800 and the facade is characterized by a beautiful portico. Inside many large rooms reminiscent the fabulous years of its first years

vähemmän

“Lovely place”

Hotel is located in a good position on a hill , surround of a large park and many old trees. Spacious comfortable, quite room, equipped clean bathroom . I suggest to lit better the bathroom, nevertheless two windows it’s a little bit difficult to see well in the mirror over the sink. I had dinne... lisää

Hotel is located in a good position on a hill , surround of a large park and many old trees. Spacious comfortable, quite room, equipped clean bathroom . I suggest to lit better the bathroom, nevertheless two windows it’s a little bit difficult to see well in the mirror over the sink. I had dinner included in the room rate. Food was exquisite and staff very kind. Breakfast was good and abundant. It was relaxing and pleasant to swim in the indoor swimming pool’s warm water. Free internal garage, very appreciate . I recommend this hotel and I will return in the future.

vähemmän

“Winning bummer”

I would love to put in the title of this review "Luxurious legend in fabulous location". Supreme layout and surroundings. It has all necessary facilities to satisfy the most exquisite taste of a traveler and spa fan. However, it became the greatest disappointment I've ever experienced in wonderfu... lisää

I would love to put in the title of this review "Luxurious legend in fabulous location". Supreme layout and surroundings. It has all necessary facilities to satisfy the most exquisite taste of a traveler and spa fan. However, it became the greatest disappointment I've ever experienced in wonderful and hospitable Italy. Sure, I can understand that when the general ventilation and air conditioning system is broken in such a building, it might be difficult and costly to repair. But solution with the cheap portable air conditioner can hardly be acceptable due to its absolute inefficiency and 65db noise produced. When it is switched off poor sound isolation still does not allow to have a sleep. I can understand that the hotel is aged, and it might be difficult to keep it in good condition, however, the four star hotel could change at least towels - the rags we had in the room were an absolute shame! The same shame as the 50 years old hairdryer in the bathroom. You wish to prompt a suggestion "why not to ask the front desk to help, change, etc."? The staff is a disaster. Useless and grim. I must acknowledge that despite age and condition the hotel is very clean. The rest of the service is almost missing. Receptionists and waiters do not look into the eyes and speak through clenched teeth.There was noone to led the couple with a baby and accompanying elderly man to their room or to help with their luggage on arrival. The breakfast was mediocre, therefore we did not even try to improve our impression on the hotel with a dinner. Rare hotel can boast own garden. That's very cool indeed. However, it also requires extensive care, and this is unfortunately not the case in Grand Imperial.

vähemmän