Narzissen Vital Resort Bad Aussee

“Comfortable Spa-Hotel in a most beautiful area.”

We were looking for a last-minute-stay in the beautiful Ausseerland. After a visit to the Spa with Saunas and hot spring pools, we had a great dinner in the restaurant. The room on the ground floor was generous and had a terrace with direct access to the surrouding pastures. As we wanted to watch a… lisää

We were looking for a last-minute-stay in the beautiful Ausseerland. After a visit to the Spa with Saunas and hot spring pools, we had a great dinner in the restaurant. The room on the ground floor was generous and had a terrace with direct access to the surrouding pastures. As we wanted to watch a movie in bed, the swivel tv-mount was much appreciated, as this setup allowed for very comforable positions. An energizing morning run completed our stay. We certainly recommend this hotel.

vähemmän

“A very nice resort but no aircondition”

Pro: Friendly and professional staff, amazing rooms with a tremendous view of the mountains. A huge amount of sports activities and swimming pools and saunas are all at the guest disposal. The breakfast buffet is one of the best ones I have ever had the pleasure of eating at. Con: As nice as the ro… lisää

Pro: Friendly and professional staff, amazing rooms with a tremendous view of the mountains. A huge amount of sports activities and swimming pools and saunas are all at the guest disposal. The breakfast buffet is one of the best ones I have ever had the pleasure of eating at. Con: As nice as the rooms were, there was no air-condition in them and not even a ceiling fan. Granted we traveled during an unnatural heat wave and most of the time air-conditions are not necessary in a place like this but for a brand new luxury hotel, this is a poor area of service.

vähemmän

“Hospitality basic training urgently needed..”

Customer service is appallingly bad. You feel you are an inconvenience to them and their understanding of hospitality is so basic. Smiling and cheerfulness is not on the menu and the woman at breakfast and lunch confronted us as to why we did not eat the greasy undercooked fatty 'crispy' bacon. Fel… lisää

Customer service is appallingly bad. You feel you are an inconvenience to them and their understanding of hospitality is so basic. Smiling and cheerfulness is not on the menu and the woman at breakfast and lunch confronted us as to why we did not eat the greasy undercooked fatty 'crispy' bacon. Felt like we were back in school being pulled up for doing something wrong. We thought it was the Austrian manner but found out on our visit to GRAZ that the people were lovely so seems to be just the crew here. It's a Pitt because the location is beautiful. Pillows are terrible as are the bead clothes and to have no air-conditioning in a 4 star resort is not acceptable. Other than that it was great..!

vähemmän

“Average for expensive spa hotel”

We stayed here for 2 nights. The room was big and comfortable but only a shower and no bath. From the shower came a weird unenjoyable smell from time to time. Keep the door to the bedroom closed! 😂😂 Breakfast was incredible good, above average but not all the staff can speak English for questions … lisää

We stayed here for 2 nights. The room was big and comfortable but only a shower and no bath. From the shower came a weird unenjoyable smell from time to time. Keep the door to the bedroom closed! 😂😂 Breakfast was incredible good, above average but not all the staff can speak English for questions or requests. The spa was enjoyable, certainly the outside pool is lovely. Only I agree with other visitors, there should be a seperate, special section for hotelguests. Now you just join the regular daily and busy spa which you can visit for +- 20 euro when not staying at the hotel, which makes your expensive hotelreservation a lot less exclusive. Next time I think I would prefer to book a different hotel in the neighbourhood and just pay 40 euro for 1 full day in the spa for 2 persons.

vähemmän