Goldener Adler Wattens

“A beautiful place to stay”

We had the room Lizum on the 4th floor. It was a comfortable room and a living room next to it, separated by a heater. There is a small balcony with a wonderful view of the mountain with a snow capped mountain from the balcony, Balcony has two chairs and a table - a great place to sit and have a dr… lisää

We had the room Lizum on the 4th floor. It was a comfortable room and a living room next to it, separated by a heater. There is a small balcony with a wonderful view of the mountain with a snow capped mountain from the balcony, Balcony has two chairs and a table - a great place to sit and have a drink. Located 10 minutes walk from Swarowski Kristalwelten, this hotel is a gem. I would return here just for the tranquility that it offered. All restaurants are within walking distance and there is one in the hotel as well.

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“big room, easy to find location , close ro krystalwelten”

The room we stayed was big, clean , quiet. The receptionist did not speak well English but she worked really fast and made our kids 3rd bed really fast. Dinner was above average, a bit overpriced. Breakfast is great!

“Where is the normal Austrian Charm?”

The Hotel seemed to promise much but sadly failed to deliver on several counts. First on the plus side it is easy to park, the wifi works well, the reception staff are friendly, welcoming and helpful. The rooms are modern and comfortable. It was pretty warm weather so the room was fairly stuffy an… lisää

The Hotel seemed to promise much but sadly failed to deliver on several counts. First on the plus side it is easy to park, the wifi works well, the reception staff are friendly, welcoming and helpful. The rooms are modern and comfortable. It was pretty warm weather so the room was fairly stuffy and hot alleviated by having the windows open, but for such a small town there seems to be a lot of nighttime activity and noise. We were informed that the bar/terrace and restaurant were run separately from the hotel so for any drink you had to pay cash and no charging items to the bill, useful for the business traveller. At 1.30 pm we tried to get something light to eat to go with our drinks on the terrace only to be told the kitchen would not open until 6pm. Bit daft on a Saturday afternoon. It stated the bar would stay open until midnight on our return at about 11.4o and looking for a nightcap, although there were staff and local customers still sitting drinking we were told firmly that they had cashed up and the bar was closed. I questioned whether they wanted to earn any money. The laissez faire attitude was dismal and there was none of the usual Austrian charm. We were given one key card for the room which needs to sit in the slot to work the lights, so my wife went down for a cigarette outside to be told by the surly concierge that he was locking up there and then and it was too bad she didn't have a key. Not great customer service . He only had to wait one minute. The next night the bar was already shut long before midnight. The breakfast room and terrace are completely soulless, modern and without any charm, unlike the original old part of the hotel which doesn't seem to be used at all. The juice at breakfast is watered down coming out of a machine. The chafing dish normally holding bacon and eggs was empty. This meant a reasonably long wait to ask the single member of staff for a top up of fresh hot food. The rest of the breakfast buffet was adequate. If you read some of my many reviews I do not tend to whinge or complain and look for the positives. On this occasion apart from the lovely reception staff the rest was way below expectation. If the bar and restaurant are a separate franchise...get shot of them because they are letting the hotel down

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“Not four stars”

I have stayed here on the business trip and compared with my experience (over 100 hotel reviews) this cannot be classified as 4 stars. My well travelled colleague has agreed with me. Room is spacious but bare with very small TV. Furnishings are basic, towels paper thin. There are no toiletries, ju… lisää

I have stayed here on the business trip and compared with my experience (over 100 hotel reviews) this cannot be classified as 4 stars. My well travelled colleague has agreed with me. Room is spacious but bare with very small TV. Furnishings are basic, towels paper thin. There are no toiletries, just soap bottle fastened to the wall. No safe, no kettle, no fridge/ minibar, no bathrobes - all features of four star hotel are missing. I do not understand this classification. Similar hotel is Switzerland or Germany would be 3 stars and I have recently stayed in better 3 stars than this 4 star in the DACH region. Breakfast had fresh items and nice bread. There is lovely bakery opposite with local bakes - highly recommend! Wattens is tiny and the hotel is close to all amenities and Kristalwelten. There was large glass bottle of the local water in the room - I have appreciated that. It was very clean and I do not mind staying here again for work but now will come with no expectations rather than bed and breakfast.

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