The Windsor Hotel Toya, Vignette Collection By Ihg

“Heaven on a hill!”

We recently stayed here for three nights and we were impressed by the professionalism of the staff and the show stopping lobby area- with its floor to ceiling view over Lake Toya. On arrival, we drove up to the entrance and were greeted by an army of gentlemen happy to take our bags- we were then … lisää

We recently stayed here for three nights and we were impressed by the professionalism of the staff and the show stopping lobby area- with its floor to ceiling view over Lake Toya. On arrival, we drove up to the entrance and were greeted by an army of gentlemen happy to take our bags- we were then directed to park our vehicle in the underground car park. We made our way (via elevator) to main reception and the lovely lady at the desk explained everything we needed to know (ie included breakfast options, shuttle bus timetable etc). Our room was on the 6th floor and over looked the tennis courts a the sea. The view from the other rooms, over looked the Lake! Our room was a generous size , but was a little dated - we had all the mod cons - ie coffee machine, usb outlets etc - but it looked a little 80s. That said, the bed was comfortable and the shower /bath combination had good pressure. We had breakfast included and you have an option of buffet, American and Japanese. The buffet offering has plenty of Eastern and Western dishes. Don’t let The American option fool you- you have a choice of 5 meal options and if none of those interest you, you can request freshly cooked eggs your way. The hotel is about a 20 min drive down to the Lake, so you either need a car or use the shuttle bus option. We didn’t use the restaurants for dinner, nor did we use the activities (ie golf) or pool or onsen. Overall, this was a very lavish stay, at a reasonable price!

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“Overall a pleasant stay”

Just checked out of the Windsor hotel lake Toya. Overall, it was a pleasant stay. However, there were some negatives that would keep me away from coming back. The lady who checked me in was excellent. Service in general was pretty good all around. I didn’t like the gym/pool hours. It was ex… lisää

Just checked out of the Windsor hotel lake Toya. Overall, it was a pleasant stay. However, there were some negatives that would keep me away from coming back. The lady who checked me in was excellent. Service in general was pretty good all around. I didn’t like the gym/pool hours. It was extremely inconvenient. The hours were 9am - 5pm, which meant we always had to change our schedule just to accommodate the gym hours. The spa hour wasn’t great as well but it was at least opened till 11pm. There was a long cleaning break where it was closed. Due to the inconvenient gym hours, I would no return to this hotel.

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