Crowne Plaza Ana Kushiro By Ihg

“Great location and service”

The hotel is conveniently located next to the Fisherman's Wharf which serves excellent local Japanese food and there is also a Lawson next door. Our rooms have lovely view of the harbor and beautiful sunset. The hotel staff are very friendly and helpful both at the reception and the breakfast area… lisää

The hotel is conveniently located next to the Fisherman's Wharf which serves excellent local Japanese food and there is also a Lawson next door. Our rooms have lovely view of the harbor and beautiful sunset. The hotel staff are very friendly and helpful both at the reception and the breakfast area. I would like to commend on the front desk manager, Takaharu Oguchi. Prior to arrival, he has promptly helped us to arrange a driver for 2 days of sightseeing around Kushiro and personally came to greet us on our arrival. He has also kindly helped to arrange return taxi to the JR station and personally sent us off on the day of departure. I would like to feedback that the rooms were quite stuffy as the windows couldn't be opened, fortunately the hotel loan us two air coolers for the rooms.

vähemmän

“My trip to Kushiro, Hokkaido”

The location of the hotel is very convenient to everything, the room is very clean, the staff are extremely friendly and courteous such as Honda and Takaharu Oguchi. Mr Oguchi went the extra mile to assist me with all my needs such as places of interest to visit, things to do such eg. onsen, recomm… lisää

The location of the hotel is very convenient to everything, the room is very clean, the staff are extremely friendly and courteous such as Honda and Takaharu Oguchi. Mr Oguchi went the extra mile to assist me with all my needs such as places of interest to visit, things to do such eg. onsen, recommended restaurants and places to eat. I really appreciate his friendliness, professionalism and assistance in this regard. The hotel's bakery is also very useful especially when it is snowing heavily and you need some hot bread and coffee but do not want to go outside because of the weather. I also like the laundry in the hotel which is extremely convenient. The only complaints I have of the hotel is the security box in the room did not work and the staff have to arrange for the box to be replaced twice. That was very inconvenient especially both times were early in the morning and I was rushing to go our on a tour. There is also NO English television channel in the room. Generally, of all the hotels I have visited, ANA Crowne Kushiro is one of the best hotels I have stayed and I shall definitely stay there again during my next trip to Kushiro.

vähemmän

“A bit overpriced”

Reasonable location for shops and restaurants (5 minutes walk). Staff did their job, though limited English spoken. Clean, comfortable, quite nicely decorated and equipped room. We paid more to have a more spacious premium room. Restaurant in the lobby was okay for dinner. Parking underground for a… lisää

Reasonable location for shops and restaurants (5 minutes walk). Staff did their job, though limited English spoken. Clean, comfortable, quite nicely decorated and equipped room. We paid more to have a more spacious premium room. Restaurant in the lobby was okay for dinner. Parking underground for a fee, a bit dark and not many spaces for such a large hotel. There was no area for smoking which is very unusual for a Japanese hotel and you had to walk to Lawson and deal with the weather outside. We would stay here again but it could be better.

vähemmän

“Largest Hotel in Kushiro but Dated.”

The main attraction of the town of Kushiro is definitely the marsh area where the Japanese red crown cranes flock to. Otherwise there is not that much to see. The hotel is quite dated. Its waterfront location means that it is quite far from the train and bus station. The MOO mall next to it is no… lisää

The main attraction of the town of Kushiro is definitely the marsh area where the Japanese red crown cranes flock to. Otherwise there is not that much to see. The hotel is quite dated. Its waterfront location means that it is quite far from the train and bus station. The MOO mall next to it is not much of anything, with very few amenities. There was very little Elite recognition. Breakfast had just gone up 50% (!!!!) in price on January 1, 2026, so I would recommend booking a room, including breakfast to avoid the 33,000 JPY per person charge. A big pet peeve of mine: the hotel uses one ply toilet paper in the bathroom bathrooms, Ugh!

vähemmän