Arima Onsen Gekkoen Korokan

“Upea asiakaspalvelu ja mukava Onsen”

Luulin, että jätin iPhonen huoneeseen ja soitin ja lähetin hotelliin sähköpostitse kyselyyn illan jälkeen, kun olin lähtenyt ulos. He vastasivat, ettei mitään löydetty. Kuitenkin kahden viikon jälkeen hotelli otti yhteyttä sähköpostitse ja kertoi minulle, että he löysivät puhelimen! Luulen, että he… lisää

Luulin, että jätin iPhonen huoneeseen ja soitin ja lähetin hotelliin sähköpostitse kyselyyn illan jälkeen, kun olin lähtenyt ulos. He vastasivat, ettei mitään löydetty. Kuitenkin kahden viikon jälkeen hotelli otti yhteyttä sähköpostitse ja kertoi minulle, että he löysivät puhelimen! Luulen, että he ovat löytäneet sen suuren puhdistuksen aikana. Joka tapauksessa he pyysivät puheeni Hongkongissa ja lähettivät sen takaisin minulle ilman maksuja (tarjosin sen). Kaikki ystäväni ovat hämmästynyt onneani ja hotellin erinomaisesta asiakaspalvelusta. Loman aikana järjestely oli myös fantastinen. Saapuessamme meitä tervehtivät sisäänkäynnin hetkellä, kun saimme käydä. Ja he varasivat saman pöydän ravintolassa aamiaisellemme seuraavana aamuna, kun päätimme illallisen. Meillä oli 10 ruokalajin illallinen ja laatu oli hienoa! Hotellissa on 3 Onsensia ja me rakastamme kaikkea päärakennuksessa, koska sekä sisä- että ulkokäyttöpalkit ovat tilavia. Heillä on porrastettu aukioloajat, joten siellä on aina vähintään yksi Onsen aukioloaikana. Olisin varmasti palannut tähän hotelliin seuraavalla vierailulla Arima Onsen!

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“You need to experience this at least once in your life”

We had visited Arima many times, having lived in Rock Island for 2 years in the 90s. Arima was on our visit list for a weekend driving trip. We had never stayed there. So we booked for 2 nights at the end of our most recent trip. Unfortunately we caught a type A flu (there was an epidemic happeni… lisää

We had visited Arima many times, having lived in Rock Island for 2 years in the 90s. Arima was on our visit list for a weekend driving trip. We had never stayed there. So we booked for 2 nights at the end of our most recent trip. Unfortunately we caught a type A flu (there was an epidemic happening). But this was over wise a great visit. Nice room and fantastic food (which my wife couldn't eat, she was much sicker than me) and service. Great location in amount the hills bu only a 10 min walk to the town. Apart from our sickness the visit was all we had hoped for. Pricey, sure but this is a classic place. The staff were most helpful and tried to alleviate our flu as mush as they could. Arima itself was much changed from my last time there over 30 years ago, some things remained but I saw little of the craft places that used to be there.

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“Relaxing and Pleasant Stay!”

We visited here in a group of 4 with 2 seniors among us. To better take care of the seniors (as they don't understand Japanese and are not fluent in English), we have booked a big room with private bath so that we could stay in the same room for the night. The environment of the premises is gre… lisää

We visited here in a group of 4 with 2 seniors among us. To better take care of the seniors (as they don't understand Japanese and are not fluent in English), we have booked a big room with private bath so that we could stay in the same room for the night. The environment of the premises is great and we got a good view from our room (facing the mountain). The staff are nice and helpful. No need to worry if you don't speak Japanese, the staff at the front desk are fluent in English! We had our dinner and breakfast in our room. The food are so delicious that we can't stop eating even we are already full. The onsen is very good too. We, the younger couple, have booked the private bath at 2/F (which you could use for 40 mins) while the seniors could use the private bath in our room. Both are very relaxing!

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“Not Worth the High Price”

In short: Not worth the price I have been to Japan for quite a number of times, and visiting an onsen/hotspring town has become a routine for me. The price of this onsen hotel was on the higher side, the cost of my stay was USD485 for 2 persons, with in-room breakfast and dinner included. The app… lisää

In short: Not worth the price I have been to Japan for quite a number of times, and visiting an onsen/hotspring town has become a routine for me. The price of this onsen hotel was on the higher side, the cost of my stay was USD485 for 2 persons, with in-room breakfast and dinner included. The appearance of the hotel was old and required some maintenance, but the interior could still be considered as classic and Japanese-elegant. Room was well-equipped, clean and very spacious. There were several onsen locations within the hotel, and its sister-property, but I didn't think they were of great difference. All of the locations were with similar view or no view at all, and the onsen water felt like the same for me (perhaps I was not an expert). Private onsen required an extra JPY2200, which was usually free in other onsen hotels. Dinner was served individually in room over a 2-hour duration, in my opinion, which was a bit long. It felt like a slow service restaurant rather than a high-end dining experience. The tempura was served in room temperature, and the oil had already become visible, implying the tempura had probably waited for some time in room temperature. Other dishes were good, but nothing too exceptional. Same for the breakfast as well. Vending machine could be found in the lobby of the hotel, but all alcoholic drinks must be sold through hotel souvenir shop / in-room minibar, price was reasonable though. One free cup of Asahi beer for each guest from 5-7pm, which was generous. Hotel provided shuttle service to ropeway station, bus station and JR station on-request, which was very convenient as there was no need to wait for a particular time. Staff service was excellent. Everything in this hotel was OK, with some "good" and "excellent", but it was still a very average hotel with nothing too exception. Therefore, I did not consider it worthed its high-price.

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