Tokyu Stay Shinjuku Eastside

“Comfortable, Convenient, Great Customer Service”

The room (and beds) were VERY comfortable, there was a train station steps away, and you cannot beat the convenience of the in-room fridge, microwave, and washer/dryer (all in one, instructions in Japanese, but you can use Google Translate (via the camera) to figure it out), and the service was exc… lisää

The room (and beds) were VERY comfortable, there was a train station steps away, and you cannot beat the convenience of the in-room fridge, microwave, and washer/dryer (all in one, instructions in Japanese, but you can use Google Translate (via the camera) to figure it out), and the service was exceptional, as we saw during our one hiccup - in our initial room, the washing machine stopped working in the middle of the night. The front desk lady came up with a key to a neighboring empty room, and helped us move our wash over there to finish the load. The very next day, they set us up with a new room, and gave us tickets for a free (delicious and varied) breakfast to make up for it. They are all about customer service here. It is a great hotel.

vähemmän

“Great find in Tokyo”

We loved the Tokyo Stay Shinjuku Eastside. It's a simple, but very comfortable hotel. Our room was a good size for Japan, with huge windows that looked out on the city. It's a good location... Near enough to the bright lights and nightlife of Shinjuku, but not caught up in the chaos around the stat… lisää

We loved the Tokyo Stay Shinjuku Eastside. It's a simple, but very comfortable hotel. Our room was a good size for Japan, with huge windows that looked out on the city. It's a good location... Near enough to the bright lights and nightlife of Shinjuku, but not caught up in the chaos around the station . Breakfast was varied, delicious, and different every day. The staff was warm and welcoming. We would definitely stay again.

vähemmän

“Great Stay!”

Great option for our group of 4 as they had two adjoining rooms. One with double bed (room was a bit tight) and another room with twin beds which was larger and had a mini kitchen and eating area. Beds and pillows were great. Both rooms had in room laundry, fridge, microwave, kettle, etc. I liked … lisää

Great option for our group of 4 as they had two adjoining rooms. One with double bed (room was a bit tight) and another room with twin beds which was larger and had a mini kitchen and eating area. Beds and pillows were great. Both rooms had in room laundry, fridge, microwave, kettle, etc. I liked that it was just a few blocks away from the crowds of Shinjuku. Free coffee in lobby. Taking one star off as it was not really luxurious and because the TV turning on to an irritating channel every time we entered.

vähemmän

“A La Carte at its finest”

A La Carte at its finest. Decent fairly clean hotel. Uber small tight rooms even by Toyko standards. However, every step we made, there were potential extra costs involved. 1-Late checkout-$10/hour per person 2-Bottled water-not included even though it was sweltering outside 3-$10 charge for lost r… lisää

A La Carte at its finest. Decent fairly clean hotel. Uber small tight rooms even by Toyko standards. However, every step we made, there were potential extra costs involved. 1-Late checkout-$10/hour per person 2-Bottled water-not included even though it was sweltering outside 3-$10 charge for lost room key 4-$7.50-$15 to have your bed made and room cleaned, other than towel replacement Left a bad taste in my mouth.

vähemmän