Morino Sumika

“Exquisite Hotel”

I love the check in reception area with its beautiful bamboo garden in the background. It relaxes you instantly. I was shocked though once you enter the hotel, it leads you to a long escalator. We had a lot luggages and boxes so I was a little embarrassed that the staff incluiding a old lady had to… lisää

I love the check in reception area with its beautiful bamboo garden in the background. It relaxes you instantly. I was shocked though once you enter the hotel, it leads you to a long escalator. We had a lot luggages and boxes so I was a little embarrassed that the staff incluiding a old lady had to carry our shopping bags all the way up by stairs, which was next to the escalator. The staff were extremely helpful including the receptionists. The reception was on the second floor. The outdoor onsen is very relaxing as you are looking at the forest. The check on area was for both men and women so it was a bit confusing, ladies onsen was upstairs. We were guided to the room and the staff was trying her best to explain everything in English. The dinner service staff could not speak English and there was no English menu for the dinner served. The food was of average quality. We wanted to drink the sake we brought and the corkage charge for 3000 Yen and they could not even serve us properly. They gave us a tall wine holder that cannot put ice. We later told them to change it to a container that is wider. The bellhop was very helpful and managed to help us squeeze all the 5 lugguages and 4 carton boxes into our car at check out.

vähemmän

“Absolutely amazing”

This was a truly stunning property with exquisite rooms and gardens surrounding the property. Location: Fairly convenient location with a local loop bus stop just a 5 to 6 minutes walk from the hotel. A large Lawson supermarket also within a 5 minutes walk. One stop away from the famous Natadera T… lisää

This was a truly stunning property with exquisite rooms and gardens surrounding the property. Location: Fairly convenient location with a local loop bus stop just a 5 to 6 minutes walk from the hotel. A large Lawson supermarket also within a 5 minutes walk. One stop away from the famous Natadera Temple, and a comfortable 20 minutes walk away from the town centre. Not many shops around the area, this is clearly a residential property. A daily morning shuttle bus takes you to the central JR station. Rooms: Stunning, well maintained and updated. Unlike some older Japanese hotels, this hotel has kept itself updated. Modern Japanese style. Extremely comfortable. Amenities & Public Space: Sprawling grounds means you can expect exquisite gardens, mini-waterfalls, two different hot springs in different annexes of the hotel, complimentary refreshments in the library and relaxation corner. A truly relaxing stay. Food: Well prepared food. Noticeable streak in the chef's style in trying to incorporate some European influences e.g. an oyster soup with a puff pastry top. The photos speak for themselves. Staff & Service: Friendly, but slightly stiff Japanese service. Some of the English speaking staff really go all out to make one feel comfortable. Others are less confident. Had absolutely no problems emailing the hotel and getting certain things sorted out. They would even pick you up from the station if you let them know your precise arrival. Overall: Would definitely return to this property if I ever travel to Kagaonsen/ Yamashiro again. It was a wonderful experience.

vähemmän

“A beautiful onsen hotel”

This is a beautiful onsen hotel. Big garden, long walkway just like staying in a forest. Our room is huge, facing a garden directly and come with a massage chair. We like the room very much and enjoying walking around the hotel to take photos. However, there are 2 areas need improvements: 1: The b… lisää

This is a beautiful onsen hotel. Big garden, long walkway just like staying in a forest. Our room is huge, facing a garden directly and come with a massage chair. We like the room very much and enjoying walking around the hotel to take photos. However, there are 2 areas need improvements: 1: The blankets provided at night were too heavy. It somehow affected the sleeping quality. 2: The kaiseki dinner taste was just average. The hotel chef needs improve his/her cooking skills. Hope this hotel can making efforts to improve the food taste.

vähemmän

“Kagaonsen Trip”

Nice onsen delicious food. They really prepared well my requested vegetarian meal. The most disappointed there is no wifi inside the room but you can have wifi in the lounge. But overall I really enjoy the stay in Morino Sumika