Gen Hakone Gora

“Excellent way to end out Japan trip”

We stayed here for 2 nights — wish it had been more. The hotel is nice. The service is impeccable. The shuttle picked us up at the train station with minimal notice. The facility was clean and beautiful. Our room was amazing — we stayed on the top floor with our own private bath. Excellent me… lisää

We stayed here for 2 nights — wish it had been more. The hotel is nice. The service is impeccable. The shuttle picked us up at the train station with minimal notice. The facility was clean and beautiful. Our room was amazing — we stayed on the top floor with our own private bath. Excellent meals were served in our room by meticulous staff. Mai was the young woman taking care of our room and she was great — so polite, excellent service, answered our questions friendly. There have been a few comments about not liking the traditional Japanese food — can’t imagine. the food was amazing. If you want hamburgers and chicken strips don’t go to Japan I guess — the food and service was exceptional. The room was so well equipped I barely had to unpack my bag. I will make sure to stay here again next time in Japan.

vähemmän

“Amazing one night stay”

Where to begin. Our stay at Gen Hakone Gora was quite the introduction to ryokans. From the moment we arrived, the warmth and attentiveness of the staff was extraordinary — nothing was too much trouble, Our room on the top floor was beautiful and incredibly well appointed - we didn’t have to unpa… lisää

Where to begin. Our stay at Gen Hakone Gora was quite the introduction to ryokans. From the moment we arrived, the warmth and attentiveness of the staff was extraordinary — nothing was too much trouble, Our room on the top floor was beautiful and incredibly well appointed - we didn’t have to unpack anything we’d brought as everything had been thought of and supplied in the room. Traditional yukata were waiting in the room, and we were told we could wear them throughout the hotel, every detail had been considered. Our room had its own private onsen on the balcony and so it was quite something to be able to relax in it looking out over the hills of Hakone. The kaiseki dinner, served privately in the room, was a genuine highlight. Beautifully presented across multiple courses, with seasonal ingredients handled with real skill. The Japanese breakfast, also in-room, was equally impressive. I note the comments about timing made by another reviewer but realised why the timing was so crucial when we were there - multiple courses were served into our room (and no doubt all the others) so there really wasn’t a lot of room for error. The location is excellent for exploring the area — the Hakone Cable Car is virtually on the doorstep, and the hotel offers a free shuttle to the ropeway and station and will arrange other local drop-offs and pick ups. Our stay at Gen Hakone Gora was a real once in a lifetime experience

vähemmän

“A Wonderful Hakone Stay”

Gen is a great place to enjoy Hakone. Our room was beautiful, and the personal hot spring on the deck with a view of the mountains and the Pacific in the distance was wonderful. In-room dining was well-presented and delicious, with a Western-style breakfast option that we took advantage of. Ser… lisää

Gen is a great place to enjoy Hakone. Our room was beautiful, and the personal hot spring on the deck with a view of the mountains and the Pacific in the distance was wonderful. In-room dining was well-presented and delicious, with a Western-style breakfast option that we took advantage of. Service was impeccable. Gen is also well-located. It was a short walk to the funicular railway down to Gora or up to the cable car that takes you to Lake Ashi.

vähemmän

“Amazing Hakone experience”

We spent 4 nights at hotel Gen Gora , Hakone on November,2024. The hotel offers real Japanese experience for us from their very beautiful Japanese design, the traditional vibe, and special Japanese meal served inside the room. Our onsen is on the desk outside our room viewing mountain . They also o… lisää

We spent 4 nights at hotel Gen Gora , Hakone on November,2024. The hotel offers real Japanese experience for us from their very beautiful Japanese design, the traditional vibe, and special Japanese meal served inside the room. Our onsen is on the desk outside our room viewing mountain . They also offer hotel shuttle bus to take hotels guess to nearby attractions and pick us up as requested. The most outstanding quality of this hotel are their staffs. Special thanks to Takaba, he always makes extra effort to make sure the guesses have their best experience at the hotel and Hakone.

vähemmän