Crowne Plaza Ana Kumamoto New Sky By Ihg

“Roomy Suites and Excellent Service”

Had a decent, comfortable stay overall, though it’s a bit more low-key compared to big brand hotels such as Hilton and Hyatt. The location is just okay. There’s not much within a short walking distance, but Kumamoto Castle is about a mile away (around a 15-minute walk), and Kumamoto Station is als… lisää

Had a decent, comfortable stay overall, though it’s a bit more low-key compared to big brand hotels such as Hilton and Hyatt. The location is just okay. There’s not much within a short walking distance, but Kumamoto Castle is about a mile away (around a 15-minute walk), and Kumamoto Station is also about a mile away, where you’ll find a shopping center and more food options. Stayed in a Junior Suite, which was quite spacious with a nice layout. It had two sofas, so there was plenty of room to relax. The furnishings and appliances were well-appointed, but the quality felt a step below places like Hilton or Hyatt. Still perfectly functional, just not as upscale. The bathroom was fine — not super roomy, but big enough for two people. The ceiling felt a little low. The Premier Lounge was a bit underwhelming compared to Hilton lounges. During cocktail hour, drinks were complimentary along with a set platter of about six snack items (not buffet-style). The food leaned toward local specialties, which wasn’t my favorite. Breakfast also had a strong local focus, but there were enough options that I found several dishes I enjoyed. The overall variety was pretty good, though the baked goods and coffee were just average. The staff were very friendly and helpful, which definitely made the stay more enjoyable. Also worth noting: there’s no pool. Overall, a solid and comfortable stay with a spacious room, but it doesn’t quite hit the same level as higher-end chains in terms of finishes and lounge experience.

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“April 2025”

Rooms tired-looking, small. Buffet dinner - expensive and absolutely nothing like the advert which showed lavish food. Reality showed stale looking food in a tawdry diner type of environment. The place was generally clean and the location, good. Overall this hotel overcharges and under delivers.

“An above average stay”

We had requested for double rooms but this hotel with so many floors didn’t have - and the hotel did NOT seem to have a full occupancy on this midweek. No gym, sauna, pool, security access. Other than the negatives above, the stay was comfortable. Nothing to scream about, yet also nothing that… lisää

We had requested for double rooms but this hotel with so many floors didn’t have - and the hotel did NOT seem to have a full occupancy on this midweek. No gym, sauna, pool, security access. Other than the negatives above, the stay was comfortable. Nothing to scream about, yet also nothing that jumps out of the page that urges me to return…. Ah hah, the Fig & Feijoa hand and body lotion by Antipodes was lovely!

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“Tired hotel at wrong end of town for shops and sites”

We ended up staying here only because our travel co changed our planned booking at last minute The hotel is relatively close to rail station but c 2km from main shops, restaurants and castle sites Even though we were "upgraded" to an exec room the carpets were grubby, the furniture tired (tape ov… lisää

We ended up staying here only because our travel co changed our planned booking at last minute The hotel is relatively close to rail station but c 2km from main shops, restaurants and castle sites Even though we were "upgraded" to an exec room the carpets were grubby, the furniture tired (tape over the missing button for the bed light switch) and the chrome was worn off of the bathroom taps

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