Hotel Mystays Kumamoto Riverside

“Far from the station, but doable. Friendly people and great hotel.”

This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were… lisää

This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. We also had enough room to open two suitcases without running into each other I wouldn’t stay again only because it is so far away from the station even after taking the tram. It’s a lovely hotel though and if you’re into the walk or taking a taxi, you would be totally fine. We just noticed there are other hotels that are closer. There was no restaurant. Everything was at least a 10 minute walk away. One thing that I would like to suggest is that they put one smaller and one larger set of pyjamas in the room. Not all foreigners are small andd neither are all Japanese people!!. I would the love to have worn the pyjamas or the Yucata. It just wasn’t possible. my husband is a regular size and it didn’t close for him either

vähemmän

“Good location and helpful staff!”

The hotel is in an excellent location near the shopping arcades. The staff is super helpful - helped us translate some websites from Japanese in order to plan the next step of our trip, amazingly helpful and kind! However the wifi doesn't work in the room for foreign phones and laptops, so needs t… lisää

The hotel is in an excellent location near the shopping arcades. The staff is super helpful - helped us translate some websites from Japanese in order to plan the next step of our trip, amazingly helpful and kind! However the wifi doesn't work in the room for foreign phones and laptops, so needs to be used in the lobby, and the double bed was SO SMALL it was really difficult to sleep properly.

vähemmän

“Good location”

The establishment is well located near the shimotori shopping arcade and Kumamoto castle. Our room was good but there was smoke stench and you have to use wifi in the lobby. Staff was friendly and breakfast was adequate. Overall it was a pleasant stay!