Phoenix Seagaia Ocean Tower

“Great Resort”

This was my second stay at the Sheraton Grande Ocean Resort in the tranquil Japanese suburb of Miyazaki, with my first visit about five years ago—and it was just as wonderful as I remembered. The resort offers a refreshed, relaxing onsen (hot spring), a newly renovated club lounge with great food… lisää

This was my second stay at the Sheraton Grande Ocean Resort in the tranquil Japanese suburb of Miyazaki, with my first visit about five years ago—and it was just as wonderful as I remembered. The resort offers a refreshed, relaxing onsen (hot spring), a newly renovated club lounge with great food and drink offerings, and convenient access to golf courses and scenic trails that are great for morning runs. The team at the resort is great, especially Makiko in the club lounge. She was not only courteous and detail-oriented but also remembered every guest and ensured a smooth and comfortable stay—she is a true professional. The only disappointment or weakness of this resort is the on-site gym—it is managed by a third party, and both the space and gym equipment are dated; the gym staff is overall friendly. Overall, it was another good stay while exploring Japan.

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“Good for families”

The rooms are clean and comfortable. One of the best hot springs I I have experienced. There’s a lineup getting into the breakfast hotel restaurant starting around 7:30am , so be there early. Other than that stay was perfect.

“Huge but comfortable”

During our Kyushu trip, we spent one night at the Sheraton Ocean Grande Resort which we booked using points on the Marriott website. We arrived by car from Aso, dropped off our luggage and found ample and free parking space. Check-in was swiftly done. The prepared check-in lines indicate that they… lisää

During our Kyushu trip, we spent one night at the Sheraton Ocean Grande Resort which we booked using points on the Marriott website. We arrived by car from Aso, dropped off our luggage and found ample and free parking space. Check-in was swiftly done. The prepared check-in lines indicate that they are ready for much larger numbers of arrivals than we experienced. We were assigned a nice ocean facing room on the 24th floor. The decor is not the most modern but the room is well maintained and very clean. After arrival and freshening up, we took one of the readily available taxis and ventured into Myiazaki. Breakfast the next day was served at the Pine Terrace buffet style. Choice was abundant. In line with the size of the hotel, Pine Terrace is an impressively large establishment. To cope with getting used glasses and plates out of the way, we observed a robot doing its rounds for the first time. The Sheraton Grande Resort is not the newest resort around but is well maintained. With the nearby convention centre, this certainly has the potential to be very busy but we were lucky to experience it on a calmer day. So it exceeded our relatively low expectations.

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