Richmond Hotel Matsumoto

“Hotel with great location & customer service”

We stayed for one night on April 6, 2026. We were warmly greeted by the General Manager, Mr Jun Mukai upon our arrival. Mr Mukai was very polite, served with warm smiles to address our questions during the check-in process. The staff in the hotel are very well trained - our luggages were delivered … lisää

We stayed for one night on April 6, 2026. We were warmly greeted by the General Manager, Mr Jun Mukai upon our arrival. Mr Mukai was very polite, served with warm smiles to address our questions during the check-in process. The staff in the hotel are very well trained - our luggages were delivered directly to our room without us asking for this service. We will not hesitate to recommend Richmond Hotel Matsumoto : Location - a very pleasant 5-min walk from Matsumoto station on a street with many restaurants.. Walking distance - the hotel is also close to many attractions such as the famous Matsumoto Castle, Matsumoto Timepiece Museum, Nakamichi District and a canal with cherry blossom trees - all within a short walking distance from the hotel Room - very comfortable size, very clean, good room layout with a table which is useful for laptop work We enjoyed our stay in Matsumoto and Richmond Hotel very much - thanks to the professionalism of the General Manager Mr Mukai and his well-trained staff.

vähemmän

“Convenient and comfortable”

We stayed in a Deluxe Double Room with the sofa bed set up because there were 3 of us. The room was surprisingly spacious and quite comfortable. The only complaint we have is that there was no in-room safe, which was surprising for a hotel nowadays. Breakfast was reasonably priced and had a good s… lisää

We stayed in a Deluxe Double Room with the sofa bed set up because there were 3 of us. The room was surprisingly spacious and quite comfortable. The only complaint we have is that there was no in-room safe, which was surprising for a hotel nowadays. Breakfast was reasonably priced and had a good spread of food choices. The Richmond Matsumoto was also very conveniently located, 5minutes walk to Matsumoto Station and Alpico Bus Terminal. It is also walkable to/from Matsumoto Castle, Frog Street, Nakamachi Street and even the Matsumoto City Museum of Art. All in all, it was a choice to stay here.

vähemmän

“Great value for money”

This centrally located hotel offers spacious, comfortable rooms and is relatively inexpensive for what it provides — excellent value for money.

“Location”

Location was perfect. It's within walking distance to many places like the train station, bus station, MC Donalds, castle, and even Aeon Mall. The frog street also was easyntobget to from the hotel. Restaurant and food is available nearby.. Breakfast at the hotel was ok. Staffs are friendly and… lisää

Location was perfect. It's within walking distance to many places like the train station, bus station, MC Donalds, castle, and even Aeon Mall. The frog street also was easyntobget to from the hotel. Restaurant and food is available nearby.. Breakfast at the hotel was ok. Staffs are friendly and helpful. Recommended to stay at Richmond.

vähemmän