Mercure Nagano Matsushiro Resort & Spa

“Very good motel but not a great location”

Rooms were large and very comfortable. There was an amazing buffet breakfast but very long lines to get into the breakfast area. The hot pool was a delight for the more adventurous. Unfortunately there was no dining options other than $80 buffet or supermarket across the street. Staff were super… lisää

Rooms were large and very comfortable. There was an amazing buffet breakfast but very long lines to get into the breakfast area. The hot pool was a delight for the more adventurous. Unfortunately there was no dining options other than $80 buffet or supermarket across the street. Staff were super helpful and friendly. Would definitely stay again.

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“The Views Are the Highlight”

This is a big hotel that has seen better days. Everything is worn and dated, but clean. However, the views of the mountains are amazing. The wifi was is terrible in the evening. There was a free happy hour until 6pm, and it was packed with groups from tour buses . There is a hotel buffet res… lisää

This is a big hotel that has seen better days. Everything is worn and dated, but clean. However, the views of the mountains are amazing. The wifi was is terrible in the evening. There was a free happy hour until 6pm, and it was packed with groups from tour buses . There is a hotel buffet restaurant for dinner, but most people we saw walked to a nearby supermarket or convenience store and bought take away meals, that they warmed in the microwave oven supplied in the hotel lobby area. We were told the nearest restaurants were a 20 minute walk away. Our room was large by Japanese standards. There was also an on-site onsen that many people used. Breakfast was good but a bit of a crowd frenzy. Try to get there early. Overall, it was OK but not of the standard we expected of a Mecure hotel.

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“Decent price but needs major refresh.”

This was my first time visiting this hotel near Nagano. It turns out to be fairly far from the main train station about 30 minutes on a bus. Makes it a little inconvenient for seeing things. One thing you notice about the hotel once you get here is that it has seen better days. It is in dire need… lisää

This was my first time visiting this hotel near Nagano. It turns out to be fairly far from the main train station about 30 minutes on a bus. Makes it a little inconvenient for seeing things. One thing you notice about the hotel once you get here is that it has seen better days. It is in dire need of a refresh. It reminds me of motels from the '80s back in North America. Everything from the elevator to the carpets to the beds to the TVs and coaches in the room are all old. They work but they're old. The TV had like 10 channels all in Japanese and no internet based channels like most hotels do now no Netflix no YouTube access. I think many people would use the spa that they have here it's just not something I'm into. I ended up booking this hotel because all the other ones that were closer to the action were sold out when I booked and this hotel actually is quite large. There are a couple positive things though. The price is very good. If you include breakfast and dinner to your rate it's still very cheap. Also my room is very big especially for Japan. I didn't expect much from the buffet dinner but it was actually quite good with a huge selection. Unfortunately I don't find the bed comfortable or the pillows as I think the pillows have some kind of special thing for your neck which makes it uncomfortable for some. So I guess in the end you get what you pay for. If you're on a budget and you don't mind some distance from the action then it might be an okay place for you. For me I value quality sleep so an uncomfortable bed isn't good for me so I probably would not visit again. This is also nothing to do with it but if interested I was the only Westerner at the hotel that I could see. I think the hotel is popular with local Japanese people.

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