Hotel Futaba

“Brilliant stay”

Lovely hotel with beautiful onsens on 2 different floors. We stayed in this hotel for 3 nights. The service was impeccable and they will try to accommodate our requests to the best of their abilities. Buffet breakfasts and Kaiseki dinners were amazing as well, lots of variety. Turndown service will… lisää

Lovely hotel with beautiful onsens on 2 different floors. We stayed in this hotel for 3 nights. The service was impeccable and they will try to accommodate our requests to the best of their abilities. Buffet breakfasts and Kaiseki dinners were amazing as well, lots of variety. Turndown service will take place while we were out for dinner, there were tea sets provided in the room, together with hot water as well as Yuzawa mountain water for your enjoyment! Definitely do check out the onsens. A day of skiing out in the mountains, and coming back to the onsens was absolutely fantastic. Shuttle service provided to Echigo Yuzawa station. You can also go to the Visitor Center at the train station and get them to help you call the hotel for a pick up. Highly recommended!

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“Great stay”

Overall a great stay — wonderful service, amazing baths, and delicious food. Would definitely recommend, especially for the price. A note for foreigners: you should wear your yukata to the baths and to the restaurant. And try the baths!

“Great Ryokan Experience”

We visited Japan for Honeymoon on November 2017, and stay at this hotel to enjoy our first Ryokan Experience. Turn out it was our best experience so far in Japan. This Ryokan has four big onsen with different design and landscaping, make sure to check schedule to be able to experience all of their… lisää

We visited Japan for Honeymoon on November 2017, and stay at this hotel to enjoy our first Ryokan Experience. Turn out it was our best experience so far in Japan. This Ryokan has four big onsen with different design and landscaping, make sure to check schedule to be able to experience all of their onsen facilities. At night, we had Japanese kaiseki dinner in a private room at 2nd floor. At that time, one of the staff give us a gift for our honeymoon (two bottles of Japanese wine) with a very nice traditional packaging, we appreciate it very much. Staff really attentive and you can feel all of them are very humble and welcoming all their guest eventhough you are not Japanese (during our stay, we are the only foreigner in the hotel). We Booked Japanese tatami room without outdoor bath, but was being upgraded to the one with outdoor bath. We are very happy and have a great experience staying in Futaba Hotel. I want to thank all of Futaba hotel staff for making our stay wonderful and memorable. We will definitely choose Futaba Hotel again when visited Yuzawa again.

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“Highly recommended, could be even better with some small improvements”

Great location just far away from the train station to be completely quite, but close enough to walk there in a few minutes. The onsen spas go from fantastic to just OK: - 6th floor west side: fantastic: old style wooden roof in the indoor spa, a little grotto plus a jacuzzi and several smaller tub… lisää

Great location just far away from the train station to be completely quite, but close enough to walk there in a few minutes. The onsen spas go from fantastic to just OK: - 6th floor west side: fantastic: old style wooden roof in the indoor spa, a little grotto plus a jacuzzi and several smaller tubs to choose from outdoors. Beautiful views of the mountain side with pine trees and snow right up to the onsen. - 6th floor east side: good: laminated plastic roof in the indoor spa (not as enchanting as the west side), on the outdoor spa same view of the mountain side but spoiled by a few sheet metal fences (should be hidden behind a bamboo fence or something) - 7th floor: don't bother. The 'rotenburo' is just a small open area with views of the highway and the Shinkansen tracks. Stick to 6th floor. Similar story for the food - Dinner: fantastic: best Japanese food I've ever had, in good quantity for Western stomachs. Teenage kids did not care for some of the more exotic food and hotel provided kid's dinner with was very 'safe' kind of food (hamburger meat, noodles etc.) but still plentiful and delicious. - Breakfast: we did not bother getting out of bed after the first day. Uninspired buffet of eggs, bacon, bread, juice and coffee; typical Japanese fare also (seaweed, soup, rice etc.) The food quality was so different from dinner that it seemed like we were in a different hotel. A negative note is that in any hotel where meals are prepaid, the hotel should offer as a matter of course a lunch box if guests notify ahead that they cannot attend the fixed meal time. In my surprise the hotel not only did not offer lunch box when we told them the day before that we could not make breakfast time, they politely refused to provide one. It's not like we did not pay top dollar for it! Anyways the local 7-11 was happy to feed us. We were in Japanese style tatami room, room was OK if juuust a little tired (minor scuffs on some shoji doors, tatami mats looking a little tired here and there). Not really a problem, just don't expect the Hyatt. A big plus is that they had English and Mandarin speaking staff, very fluent and very helpful. Wifi was OK in our room, although he hotel website said that wifi was available only in public areas. Overall we had a great stay.

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