Tennen Onsen Toyama Tsurugi No Yu Onyado Nono

“Excellent and authentic onsen experience”

Very friendly staff, fabulous authentic onsen experience, excellent breakfast. Small bedrooms, but all adds up to very authentic

“Need to improve Cleanliness！！！”

my latest experience of staying with Nono Toyama for 2 nights, it is not a nice experience. it was a family trip with my mother. The room is not very clean: 1. when we step in the washing area (before entry the shower room), there is a long hair on the floor 2. when we open the door of shower r… lisää

my latest experience of staying with Nono Toyama for 2 nights, it is not a nice experience. it was a family trip with my mother. The room is not very clean: 1. when we step in the washing area (before entry the shower room), there is a long hair on the floor 2. when we open the door of shower room, there is a very big insect (flying!) on the ceiling wall. because my mother is 65-year-old, we both every scared and can not do anything. we call the employee to help to catch the insect out of the room. 3. during the night, when we going to onsen, the clothe is not clean -- I found another long hair on the M size clothes. and also the clothe smell not good. it seems it does not wash at all. (still have some smell of last guest...) 4. in room onsen, there are still some short hair and bubbles.... I am very disappointed that we paid JPY 47160 but we did not received good service as Dormy and Nono's standard. even the basic cleaning is not guaranteed... This is our first time to Toyama, and we always choose Dormy Inn and Nono as first choice, but this time we did feel unhappy and disappointed. especially my mother, she is 65-year-old, and she was scared by the big flying insect in the room, and the long hair with uncleaned clothe provided by Nono. I am sorry i did not provide any pictures, the big insect is too big and we were so scared and close the door immediately (two ladies...) . for the long hair appearing many times, we throw it away with unhappy :(

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“Beautiful place- needs better heating”

The room was beautiful.Looked magical in my opinion. We had an outside bath with hot water that we could enjoy so we did not the other onsens of the place. Since we preferred to be private. The room had some insects but this is expected since you are near the mountain area. We had an issue with th… lisää

The room was beautiful.Looked magical in my opinion. We had an outside bath with hot water that we could enjoy so we did not the other onsens of the place. Since we preferred to be private. The room had some insects but this is expected since you are near the mountain area. We had an issue with the cold- not everywhere is heated and the common area and even the room gets cold- heating is available but doesnt manage to warm every part of the room. Food was good but there isnt any options.There isnt any options nearby so u ll have to eat from there. Dinner and breakfast is typical japenese so it is nice to get an authentic food experience for the day. An english menu is not provided but the staff- especially one of them explained it very well- dont know her name though unfortunately. Shuttle bus is provided for the house- communication about bus availabilties are limited but it is organised but it takes a around 2 hours to travel from Kinugawa Onsen.

vähemmän