Best Western Plus Hinton Inn & Suites

“Jasper”

Stayed 2 nights. Close to jasper especially the hot springs. Clean hotel, clean room, plenty of options with breakfast that’s included. The pool and hot tub is nice. Does have a coin laundry facility. It’s too bad we were not told in advance housekeeping service is not daily as they did not c… lisää

Stayed 2 nights. Close to jasper especially the hot springs. Clean hotel, clean room, plenty of options with breakfast that’s included. The pool and hot tub is nice. Does have a coin laundry facility. It’s too bad we were not told in advance housekeeping service is not daily as they did not clean our room.

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“Quality stay”

Beautiful quality hotel. Highly recommended. Rooms are luxurious and beds are very comfortable... Even the hallways are beautiful

“Good Stay in Hinton”

Stayed here for two nights while visiting Jasper and Jasper N.P. There was plenty of parking and it's located right off the highway. The good thing was that there wasn't any road traffic noise at night. The hotel is about a half an hour to the Park Entrance, but the views going and coming are bre… lisää

Stayed here for two nights while visiting Jasper and Jasper N.P. There was plenty of parking and it's located right off the highway. The good thing was that there wasn't any road traffic noise at night. The hotel is about a half an hour to the Park Entrance, but the views going and coming are breathtaking. Room was very quiet and clean. Small shampoo bottles in bathroom. My only complaint was that they were skimpy with the towels. Only 2 bath towels for a King-Size bed room. Please get rid of your old, worn, racing flag towels. Typical breakfast buffet included: omelets and waffles. The coffee was good and there was plenty of attentive staff. There is a small pool and hot tub on the property. There is a restaurant connected to the hotel. I would stay here again. But please get better towels,

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“Trapped in the elevator”

Overall stay was good. Room was clean and everything you could hope for. On my final morning while checking out, I became stuck in the elevator. There was an ‘out of order’ sign on the outer doors, however when I called the elevator from the third floor, only that out of order elevator came. I as… lisää

Overall stay was good. Room was clean and everything you could hope for. On my final morning while checking out, I became stuck in the elevator. There was an ‘out of order’ sign on the outer doors, however when I called the elevator from the third floor, only that out of order elevator came. I assumed it was back working so I got inside and the door closed behind me. None of the buttons worked and the elevator just sat there. I pressed the help button, which rang endlessly until I was finally directed to a call centre (maybe 5 min). It was no use; the call centre apparently couldn’t hear me speak as they kept saying “hello?”. I decided to call the hotel from my cell phone and explained the situation; they said to wait and second and hung up. 3 minutes later the elevator crawled to a stop on the main floor and the front desk agent was there when the doors opened. The worst part is that he essentially blamed me, reminding me there was a sign saying ‘out of order’. I asked why the elevator wasn’t locked down to prevent it from being called when the button was pressed and he said they didn’t know how to lock it…? I barely received an apology, nor an offer to make the situation right as I checked out a moment later. Very disappointing and, while locked in the elevator, stressful.

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