Crown Isle Resort And Golf Community

“Great Stay had by all ages with family fun and adventure.”

We had a fabulous stay at the Crown Isle Resort. We stayed with our family in 3 apartments two with 2 x Queen beds and 1 King bed with Jacuzzi bath all very clean and comfortable. The accommodation was excellent. The queen rooms were fine for the two families and they were all nice a close to co… lisää

We had a fabulous stay at the Crown Isle Resort. We stayed with our family in 3 apartments two with 2 x Queen beds and 1 King bed with Jacuzzi bath all very clean and comfortable. The accommodation was excellent. The queen rooms were fine for the two families and they were all nice a close to come to our room which was much bigger for a bit of food, drinks and board games, in fact it was so comfortable they didn't want to leave. We arrived from the Mainland by ferry and had an easy drive to the resort within 1hr and 30 mins. The hotel was beautifully decorated for Christmas and we were made to feel very welcome by the front desk and the Timber Grill Restaurant. Our plan was to ski at Mount Washington which we did for 2 days before New Year, although a lot of the runs were closed due to lack of deep snow, the whole family had a great time. Our son and his family did the Polar swim in Courtenay on New Years Day (very brave) which they enjoyed and on the 2nd Jan they played a round of golf including some driving range warm up. All in all we had a fabulous time. We were very grateful for a couple of extra hours to check out which helped with such a big group and a late ferry to catch from Nanaimo. Thank you Crown Isle Resort we hope to be back.

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“Friendly staff, confusing reservations system.”

I made a reservation over the phone for a 3 night stay. Subsequently I needed to add 1 night on the front end. The front desk could not figure out how to do that. So I had two separate reservations. On the first day of my original reservation, I got an email saying my reservation was cancelled! It… lisää

I made a reservation over the phone for a 3 night stay. Subsequently I needed to add 1 night on the front end. The front desk could not figure out how to do that. So I had two separate reservations. On the first day of my original reservation, I got an email saying my reservation was cancelled! It took 20 minutes at the front desk to sort that out! The room itself was big and quite nice, albeit a few things didn’t work properly. The room was on the bottom floor of one of the many buildings. Unfortunately the people in the room above were very noisy until 1 or 2 in the morning. Every night! Despite a 10 o’clock quiet time rule and me complaining, it didn’t change. The walls are very thin so to speak. I won’t stay in one of those rooms again. The restaurant (timber room) is really good. The staff are amazing. A real bonus to outweigh the other negative items.

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“Good amenities, rooms could use some attention”

Great atmosphere, great food , amazing massage...the room left something to be desired. Staff was great and I loved the wings, but there was enough damage in the room I went to the front desk to make sure I wasn't going to be charged a deposit for it. I'd definitely go back (especially for the mass… lisää

Great atmosphere, great food , amazing massage...the room left something to be desired. Staff was great and I loved the wings, but there was enough damage in the room I went to the front desk to make sure I wasn't going to be charged a deposit for it. I'd definitely go back (especially for the massage) but I'd suggest making over some of the rooms.

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