Civic Hotel Autograph Collection

“The Staff are Amazing”

Came for 5 nights because my dog needed to go to the vet specialist at Boundary Bay. The hotel is nice, the rooms are very clean, but what made our stay was the exceptional staff. In particular, every single one of the servers (shoutout to Breanna!) at the Dominion restaurant went above and bey… lisää

Came for 5 nights because my dog needed to go to the vet specialist at Boundary Bay. The hotel is nice, the rooms are very clean, but what made our stay was the exceptional staff. In particular, every single one of the servers (shoutout to Breanna!) at the Dominion restaurant went above and beyond to make us feel special and welcome. The food is also spectacular (shoutout to Manny, who is a magician in the kitchen…vegetarian Tibetan dumplings are ADDICTIVE and everything else we tried was so delicious). The pool was also warm and clean and my teen son loved the gym amenities.

vähemmän

“Exceptional”

I can't say enough good things about this hotel. I stayed here on an extended business trip in the fall of 2025. What a surprise to find such an exceptional hotel in Surrey BC of all places. The rooms are well appointed. Housekeeping staff were fastidious. Food in the Dominion Bar+Restaurant was … lisää

I can't say enough good things about this hotel. I stayed here on an extended business trip in the fall of 2025. What a surprise to find such an exceptional hotel in Surrey BC of all places. The rooms are well appointed. Housekeeping staff were fastidious. Food in the Dominion Bar+Restaurant was some of the best hotel food I've had anywhere. The front-of-house staff knocked it out of the park. The only thing keeping me from awarding 5 stars is the absence of any convenience store on-site.

vähemmän

“Clean, Great staff but elite status not recognized”

We’ve stayed at the Civic Hotel several times for business, and while there’s a lot to appreciate, some aspects have us reconsidering future stays. The rooms are consistently clean and well-kept, though they tend to run small, with limited closet space—a bit of a challenge for longer work trips. O… lisää

We’ve stayed at the Civic Hotel several times for business, and while there’s a lot to appreciate, some aspects have us reconsidering future stays. The rooms are consistently clean and well-kept, though they tend to run small, with limited closet space—a bit of a challenge for longer work trips. One unusual design feature: the coffee machine is placed directly across from the toilet, which feels out of place in an otherwise upscale room. Despite holding Titanium Elite status with Marriott, we haven’t received any upgrades on recent visits, which has been disappointing, especially given the frequency of our business travel. This lack of recognition may have us looking at alternative options going forward. On the positive side, the included breakfast is excellent, with a wide selection and good quality. The location is ideal, offering easy access to SkyTrain and other transit options, and the staff are always responsive and professional.

vähemmän

“Not worth the price?”

I’ve just spent 3 night at this hotel with the family. I would say overall I was disappointed with the say. Cons: (1) value for money not there. (2) the King room we booked was so small that there was barely any space around the bed to move. (3) our family ended up with rooms on the 5th floor wh… lisää

I’ve just spent 3 night at this hotel with the family. I would say overall I was disappointed with the say. Cons: (1) value for money not there. (2) the King room we booked was so small that there was barely any space around the bed to move. (3) our family ended up with rooms on the 5th floor which has a sky train directly outside the windows so every 1/2 hour train passengers peer into your room… how is this even allowed??? Plus the noise from the train was an issue for sleeping. (4) no amenities in the room … not even a shower cap. Bare minimum of soap/shampoo provided. (5) Housekeeping leaves before 4.30pm so if by chance you had a late night and need your room cleaned later in the day, it’s not possible… again, for the price they charge this should not be the case.

vähemmän