Crowne Plaza Moncton-Downtown By Ihg

“Adrian, Lisa and Stefeny has great service”

Adrian, Lisa and Stefeny had great service with a smile and very nice! I appreciate the kind service over our 3 day stay, we were fed well and taken care of quickly!

“Food service team”

Adrian is the best, wonderful service & attention to detail

“Excellent service, hotel updates needed”

The hotel's service was very attentive and friendly. The personal touch of leaving handwritten welcome notes from housekeeping was appreciated. Location is convenient to Avenir Centre and many other amenities. Our room was very clean and spacious. Service requested for an A/C issue was responded to… lisää

The hotel's service was very attentive and friendly. The personal touch of leaving handwritten welcome notes from housekeeping was appreciated. Location is convenient to Avenir Centre and many other amenities. Our room was very clean and spacious. Service requested for an A/C issue was responded to quickly and solved. Breakfast, though not complimentary, was delicious and high quality and served with a smile. A few things to note and/or suggest: (1) An improved drop-off, check-in parking area. Main Street was blocked off in front of the hotel for an event, with no detour signs or temporary parking spaces. This necessitated driving around the streets surrounding the hotel to find a place to park just to check in. (2) A large sign in the lobby would be helpful to direct guests to where the elevators are located, especially when your hands are full of luggage. (3) Daily housekeeping such as towel refills, light cleaning, trash bins emptied, was NOT performed, though it can be requested. This should be clearly stated in the room somewhere. We were out for the entire day and left a tip for housekeeping staff which we expected, but came back to an un-serviced room. On a positive note, when we requested service, they were quick to send housekeeping to our room. (4) Additional closet space — there was only one small hutch for hanging clothes in the double-queen room. At least hooks should be added to the room, especially near the door, for jackets, etc., if not another hutch entirely. (5) The room was very large, but had only one lounge chair; another would have been perfect... especially as a couple if you want to order in a meal and don't want to sit on the bed. (6) Wall sockets next to our beds were very loose and need replacing; plugs kept falling out of them. The are other sockets of course but the ones are used most often, especially using a CPAP machine next to bed, phone chargers. (7) The elevators were extremely slow and quite small; one out the three was out of order during our stay. We ended up just taking the stairs. Keep this in mind if mobility issues are a concern.

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“Nice and clean but…..”

The good thing is we found it to be extremely clean. The pool is actually 9’ deep which again is great. Now the bad, room was extremely small, and it was to the point it was hard moving about the room. Whoever designed the bathroom must have been an a tiny 6 year old, because that’s about who cou… lisää

The good thing is we found it to be extremely clean. The pool is actually 9’ deep which again is great. Now the bad, room was extremely small, and it was to the point it was hard moving about the room. Whoever designed the bathroom must have been an a tiny 6 year old, because that’s about who could sit comfortably on the toilet. Personally we will probably stay elsewhere next year.

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