Sheraton Hamilton Hotel

“Great Hotel, Great Customer Service, Great Location!!!!”

I recently stayed at the Sheraton Hamilton Hotel after attending a concert at the TD Coliseum. The hotel provides a very welcoming atmoshpere, a lovely decor, well appointed renovated rooms, a quaint dining room (Chagalls) and a prime location in downtown Hamilton. The customer service was impeccab… lisää

I recently stayed at the Sheraton Hamilton Hotel after attending a concert at the TD Coliseum. The hotel provides a very welcoming atmoshpere, a lovely decor, well appointed renovated rooms, a quaint dining room (Chagalls) and a prime location in downtown Hamilton. The customer service was impeccable in every department. I would like to specifically thank the Director of Front Office Services, Joesph Borges, for his warm welcome and attention to detail. As a travel agent, I have the opportunity to stay at many hotels. With that being said, I would rate my experience at the Sheraton Hamilton Hotel very highly. I will definitely recommend this property to my clients and plan to return whenever I find myself in the Hamilton area. Job well done! (Thank you as well to the amazing Food and Beverage Manager, Joe, for looking after me so well. You are the best!!!!!)

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“A Superb Stay!”

The Sheraton Hamilton is an excellent hotel with a downtown location directly connected to the TD Coliseum and the Convention Centre together with a spacious rooftop terrace. It delivers everything one would expect - cleanliness, service, comfort and more. As a Lifetime Platinum Elite member, I … lisää

The Sheraton Hamilton is an excellent hotel with a downtown location directly connected to the TD Coliseum and the Convention Centre together with a spacious rooftop terrace. It delivers everything one would expect - cleanliness, service, comfort and more. As a Lifetime Platinum Elite member, I appreciate the stylish Club Lounge (great views) with competent staff serving excellent breakfasts and hors d’oeuvres. The whole Team are exemplary and I would like to specifically recognize Joseph, Front Desk Manager who epitomizes the Best of the Best in Marriott! He expertly looked after our needs with courtesy, competency and professionalism … a great ambassador!

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“Be careful with the parking garage”

My spouse and I stayed here as it is convenient to access the TD Coliseum The room was fine the gym good and access to the Club Lounge very nice to grab a coffee or whatnot The big issue is that the parking garage is easily accessible for some criminals Our car was broken into overnight and in the… lisää

My spouse and I stayed here as it is convenient to access the TD Coliseum The room was fine the gym good and access to the Club Lounge very nice to grab a coffee or whatnot The big issue is that the parking garage is easily accessible for some criminals Our car was broken into overnight and in the morning g noticed the passenger door ajar with a bong and some other illicit parafenalia My husbands gym clothes and shoes were stolen and it looks like someone may have spent the night in our car Kind of gross and sad I really think they need either security there in the garage or at the entrances and exits When we reported it we were given some Marriott points

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“Good Business Stay”

I was in town for a series of business meetings. I was a bit tired after driving through a snow squall. The team member checking me in was very personable and thorough. My room was wonderful and clean. I dined in their restaurant for dinner. I enjoyed a meal of steak frities. My server was ve… lisää

I was in town for a series of business meetings. I was a bit tired after driving through a snow squall. The team member checking me in was very personable and thorough. My room was wonderful and clean. I dined in their restaurant for dinner. I enjoyed a meal of steak frities. My server was very empathetic and efficient. I went back for breakfast and ordered the Belgian waffle with bacon. Everything was prepared to order, and my server was friendly and lively. A good business stay all the way around.

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