Homewood Suites By Hilton London Ontario

“Impressive”

Convenient location, close to the highway yet far enough away to NOT hear it Friendly and welcoming atmosphere Rooms are a fair size clean and well laid out Excellent value for the price Extremely quiet which is what I was looking for Amazing service from ALL staff Incredible amenities including p… lisää

Convenient location, close to the highway yet far enough away to NOT hear it Friendly and welcoming atmosphere Rooms are a fair size clean and well laid out Excellent value for the price Extremely quiet which is what I was looking for Amazing service from ALL staff Incredible amenities including pool, work out room, mini golf and basketball court

vähemmän

“Meh”

Idk what I was expecting. But it's first impression is poor. I choose a room on the app,. Only to find when I arrived that I was assigned a digital key for a different room. Fine. I enter and look to hang up my jacket,. There is literally no where near the entry to hang anything,. No closet, no hoo… lisää

Idk what I was expecting. But it's first impression is poor. I choose a room on the app,. Only to find when I arrived that I was assigned a digital key for a different room. Fine. I enter and look to hang up my jacket,. There is literally no where near the entry to hang anything,. No closet, no hook, no shelf. Found the closet in the bathroom with a broken door. Won't slide. Use the facilities,. Stained. Yep. Stains in the bowl. The shower has similar Im guessing rust stains. You can see unaddressed abuse to the room and fittings too. Dinged door frames. Stains on the comforter. The couch is rock hard. One of the overhead lights in the kitchen is flickering. Not impressed. Would not choose to stay again. 3 stars b/c its close to my destination, easy on and off the highway and no bugs noted.

vähemmän

“Hilton needs to do a little update. Great room, fantastic breakfast. Thanks Liya.”

The Hook on the bathroom door was broken, a mattress pad, not blanket was put over the top sheet on the bed. The bedroom mirror was still not clean and the toilet seat was sliding off the toilet. So some of those things were fixed during our visit. So, not quite the Hilton standard we’re used to. T… lisää

The Hook on the bathroom door was broken, a mattress pad, not blanket was put over the top sheet on the bed. The bedroom mirror was still not clean and the toilet seat was sliding off the toilet. So some of those things were fixed during our visit. So, not quite the Hilton standard we’re used to. Though the room was awesome! We also were going to be moved to another room after our first night as I booked one room with Points and the rest of the Reservation cash so they were two separate reservations. But Rreza worked hard to get this resolved which we greatly appreciated. Also, the breakfast was fantastic and Liya worked hard to create create an appealing breakfast spread.

vähemmän

“Value was average.”

Very average. When we arrived the fridge had not been wiped down but someone was sent right up to clean it and apologized profusely. The room was tidy, bed was comfortable, tub was small and no plug, quiet and everything worked as it should. Pool was very cold which was pretty disappointing because… lisää

Very average. When we arrived the fridge had not been wiped down but someone was sent right up to clean it and apologized profusely. The room was tidy, bed was comfortable, tub was small and no plug, quiet and everything worked as it should. Pool was very cold which was pretty disappointing because we chose this hotel because it has a pool. Breakfast was not very good but we went down fairly late. 8;30). The coffee was terrible. Staff was fine but not outstanding. I also didn't get my points because I booked online which seems like a dumb policy. My 6yr old granddaughter loved it.

vähemmän