The Water Tower Inn, Bw Premier Collection

“Family Fun at an affordable Price!”

We took our family to the Water Tower Inn for a March Break staycation and it was absolutely perfect! The kids LOVED the pool and especially the outdoor hot tub — that was a huge hit. Our room also had a really cool fold-down bed for the kids, which made the whole experience feel like a fun adventu… lisää

We took our family to the Water Tower Inn for a March Break staycation and it was absolutely perfect! The kids LOVED the pool and especially the outdoor hot tub — that was a huge hit. Our room also had a really cool fold-down bed for the kids, which made the whole experience feel like a fun adventure for them. The hotel itself is clean, comfortable, and clearly designed with families in mind. It made traveling with kids easy and enjoyable. Location-wise, you can’t beat it — right on the Trans-Canada Highway and super easy to find (the water tower makes it pretty hard to miss!). The staff were fantastic, and the manager truly goes above and beyond to make sure your stay is great. Highly recommend for families looking for a fun and stress-free getaway in the Soo!

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“Enjoyed the stay”

The hotel was clean and comfortable, as always, although slowly becoming dated. The restaurant was enjoyable with good food and generous portions. Another good stay.

“Room 117 a disappointment.”

Pet friendly room was equipped with horrible beds. Bumpy and lumpy with broken inner coil springs which made the bed tip to one side. The inside of the Shower curtain had a mysterious green substance on it and housekeeping was advised as we were loading up upon checkout. We’ve been staying at th… lisää

Pet friendly room was equipped with horrible beds. Bumpy and lumpy with broken inner coil springs which made the bed tip to one side. The inside of the Shower curtain had a mysterious green substance on it and housekeeping was advised as we were loading up upon checkout. We’ve been staying at the Watertower for well over 30 years now and the pet friendly rooms have degraded quite a bit.

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“Disappointed”

The location was good. Lots of restaurants close by. Family friendly atmosphere. The room brought disappointment. We stayed in the Sweet Suite which was a queen in a separate room, sofa pull out, kitchenette, and bathroom. The price for the room is more than a regular room due to the kitchenette an… lisää

The location was good. Lots of restaurants close by. Family friendly atmosphere. The room brought disappointment. We stayed in the Sweet Suite which was a queen in a separate room, sofa pull out, kitchenette, and bathroom. The price for the room is more than a regular room due to the kitchenette and a separate room for sleeping. What is not mentioned is that the bathroom is in the queen room and those in the living area on the pull out have to enter your room to use the washroom which can be quite disturbing if trying to sleep and also invades privacy. The other thing that is not mentioned is that the kitchenette does NOT include any dishes or cutlery. We wanted a kitchenette so that we could prepare small meals/snacks. We brought items to eat and set them all up in the fridge and on the counter then went to grab a knife and to much astonishment every drawer and cupboard was bare! I couldn't believe it. I have stayed in rooms many times with kitchenettes and they have always provided several items, even had dish soap to wash your dishes. This was terrible. I called to front desk and expressed my concern and he said "oh, I understand but we don't provide any of that." I then explained to him that that was the point for guests to want a kitchenette, otherwise what's the point? He said I could send someone down and they'll give us some. My daughter went down and he sent her to their kitchen to which the lady gave her three plates, a giant mixing bowl, and 3 plastic packages with 2 plastic knives and forks inside. So we attempted to use the plastic knives to cut our apples and kiwis and thankfully we brought our thermos as we used it for our soup. I'm sorry, for the price of these rooms they definitely should come with some dishes and metal cutlery. Service has just gone down...they also could or should have brought it up to us. I have never seen this before. Maybe I'm wrong but should it have been assumed that the kitchenette have some supplies?

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