Pan Pacific Toronto

“Great Suburban Hotel”

For a northern suburb hotel this was absolutely excellent. Its a bit out of the way if you want to be downtown. We were staying here for a client visit which was close by. The lobby is really wonderful. I know its weird to compliment the lobby but it felt so peaceful the moment you walked in. The… lisää

For a northern suburb hotel this was absolutely excellent. Its a bit out of the way if you want to be downtown. We were staying here for a client visit which was close by. The lobby is really wonderful. I know its weird to compliment the lobby but it felt so peaceful the moment you walked in. The front desk staff was really professional and helpful during check-in. The lobby restaurant was great for breakfast and very well priced. The gym was a bit disappointing. The equipment was old and it was really hard to find. I think they're renovating it and it can't come soon enough. The room was excellent. It had a lot of space and the view of downtown was really cool in the evening. The bathroom was a bit dated and definitely on the smaller side but the water pressure was good and the toiletries provided were also great. If I need to visit this part of Toronto again I'd definitely stay in this hotel.

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“Strangely Soviet feeling hotel”

I should start by saying that this review is from a visit a few weeks ago, and in those few weeks it appears that it has finally been removed from the upmarket Pan Pacific chanin and been reincarnated as a Crowne Plaza. I stayed for a week (and was there for an offsite conference) in a spacious ro… lisää

I should start by saying that this review is from a visit a few weeks ago, and in those few weeks it appears that it has finally been removed from the upmarket Pan Pacific chanin and been reincarnated as a Crowne Plaza. I stayed for a week (and was there for an offsite conference) in a spacious room with a great view across the city to the CN Tower in the distance. On the positive side, the room was comfortable, the bathroom fine, and - providing you switched off the unbelievably noisy heating unit, was quiet. Staff in reception willing printed off a couple of documents for me without charge, which was good of them. Balancing this, though, the breakfast (I was on an inclusive rate, which to a European was eye-wateringly expensive) was only fair; some days the selection was good for a non-meat eater, and on other days it was quite limited, with variable quantities of fruit. There was sometimes a long queue to get into the breakfast area, which was exacerbated by being shepherded to a table, rather than being allowed to choose our own. Coffee was brought out from the kitchen by the cup, as was any form of juice; one day I had finished my breakfast before I was asked if I wanted coffee. The happy hour appears to sell less expensive beers, but they are served in smaller quantities, so cost just as much. The lifts (elevators) are abysmal - just three for 24 storeys and while I was there one was very often out of service, leading to long waits. I mentioned the room was large, but it was drab, dull and depressing - the entire hotel was painted in shades of beige, with no splash of colour. The grounds were OK; the floral clock doesn't work, and the area devoted to car parking way exceeded the number of cars, forming an asphalt wasteland. Access is possible by public transit - but only by bus (although there's a Tangerine bike hire stand about 200m from the entrance). There are plenty of places to eat across the road. But overall, unless the new managers magically improve the elevators and find a whole new palette, I couldn't really recommend it unless you absolutely need to stay in that part of town. I have stayed in Eastern European hotels before the wall came down, and this captures that atmosphere surprisingly well.

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