Delta Hotels By Marriott Waterloo

“Modern Hotel with Great Genuine Service”

Always a great experience. Service of the team is superior. The rooms are new, clean and well appointed. Great breakfast options. If you are a Marriott member, it's an excellent choice.

“Would definitely recommend!”

Was more than pleased with this Delta Hotel by Marriott. Would highly recommend. Front desk staff were friendly and professional Our room was spacious and clean. Bed was very comfortable. Ample parking Restaurant on site. Many other features. Location was great. Waterloo city centre. … lisää

Was more than pleased with this Delta Hotel by Marriott. Would highly recommend. Front desk staff were friendly and professional Our room was spacious and clean. Bed was very comfortable. Ample parking Restaurant on site. Many other features. Location was great. Waterloo city centre. Close to many attractions

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“Skip the buffet breakfast”

Nice spacious rooms, friendly staff, conveniently located to some local restaurants and shops. The pool area is nice and relaxing too. I would have given it 5 stars but the buffet breakfast was atrocious; one of the worst I’ve had. It was very minimal and seemed they’d made no effort at all to make… lisää

Nice spacious rooms, friendly staff, conveniently located to some local restaurants and shops. The pool area is nice and relaxing too. I would have given it 5 stars but the buffet breakfast was atrocious; one of the worst I’ve had. It was very minimal and seemed they’d made no effort at all to make it look appealing. I opted not to try the same restaurant for dinner. Luckily there are several within walking distance.

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“Clean rooms. No "service" in "room service"”

i picked this hotel because it’s close to where I needed to be, reasonably priced, room pics looked pretty good and they claim to be a 4-star hotel. The room was nice, clean and quiet. If not for the horrible room service, I’d have given 4 stars. But the “service” in “room service” was awful. Fo… lisää

i picked this hotel because it’s close to where I needed to be, reasonably priced, room pics looked pretty good and they claim to be a 4-star hotel. The room was nice, clean and quiet. If not for the horrible room service, I’d have given 4 stars. But the “service” in “room service” was awful. Food comes from the restaurant on the ground floor which, in the words of the hostess, is not at all affiliated with the hotel. The host/hostess is the one who answers the phone when you hit the in-room dining button on your room phone. But not once did my call ever get answered. Trying to order dinner, I called 7 times over the course of an hour. I ended up going downstairs to order and still waited about 10 minutes for someone to come to the host stand. Breakfast was an hour late due to some confusion and lack of effort on their part. The coffee (served in a paper starbucks cup) was barely warm enough to melt sugar. They took this meal off of my bill. I had higher expectations given their boasts about being the first 4-star hotel in Waterloo (this was on the recording I heard each time my call went unanswered). Set your expectations that this is as a nice 3-star hotel, and that room service is hit or miss, and you'll be fine.

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