Quality Inn & Suites & Centre de Conférences Gatineau

“Front desk staff made this a GREAT stay!”

This review is a far too late, but I did promise to wite one so here goes. We stayed as a family of 2 adults and 2 kids, and during the COVID19 summer of August 2020. Sometime Quality Inn hotels can be shady, but this one was TERRIFIC. I am being very honest, we have stayed at MANY Quality Inn ho... lisää

This review is a far too late, but I did promise to wite one so here goes. We stayed as a family of 2 adults and 2 kids, and during the COVID19 summer of August 2020. Sometime Quality Inn hotels can be shady, but this one was TERRIFIC. I am being very honest, we have stayed at MANY Quality Inn hotels across the U.S and have had to turn away, but this one in Gatineau was: Very clean, absolutely friendy check in staff (Daniel Sarazin), outdoor poolfacility that was well kept and large, and amazing location (close to Costco and Ottawa). Now for the reason I am taking the time to write a review: the genuine great customer service from staff member Daniel Sarazin. He worked the front desk when we check in, and was friendly and efficient. He also proved to be tremendously helpful through our stay with answers to questions and special requests. I hope he is still there for your stay! People like this need to be highly valued to the Hotel owners, as exactly how they treat customers will prompt us to write positive reviews, and become return guests.

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“Look elsewhere.”

Hotel is from the 70's with an ongoing lobby renovation. Rooms were upgrated with floating floors & tiles in washroom. They shouldn't of kept the old bath & toilet bowl of biege color. Didn't sleep much because they have 2 facing doors on each side of the hall, so lots of door noises going on. Bu... lisää

Hotel is from the 70's with an ongoing lobby renovation. Rooms were upgrated with floating floors & tiles in washroom. They shouldn't of kept the old bath & toilet bowl of biege color. Didn't sleep much because they have 2 facing doors on each side of the hall, so lots of door noises going on. Building is dark brown from outside with dark carpeting in hallways & low lighting. This place is overpriced by $30. Will not return. Because of renovations breakfast was not served althought a lunch box with no juice nor yogurt included.

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“Good bed but hotel looks tired ”

Staff friendly. Martin at reception was terrific. Beds and pillows very comfortable and rooms clean. Lots of parking. Overall though the hotel looks tired. The hair dryer barely had any power and was useless for drying hair. The most disappointing was the breakfast which was just a prepackaged c... lisää

Staff friendly. Martin at reception was terrific. Beds and pillows very comfortable and rooms clean. Lots of parking. Overall though the hotel looks tired. The hair dryer barely had any power and was useless for drying hair. The most disappointing was the breakfast which was just a prepackaged container in a fridge containing a stale croissant, cheese slice and a boiled egg. Coffee was a Keurig with some powdered white stuff posing as cream. Overall I felt hotel was too expensive.

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“Just ok”

The hotel is good value, has a good location, and wifi worked. Also the bed was super comfortable. Other than that - it was just poor to okay. Room had been updated a bit but felt a bit tired and sad. There was still tape on walls from when some previous guest had hung a banner. No housekeep... lisää

The hotel is good value, has a good location, and wifi worked. Also the bed was super comfortable. Other than that - it was just poor to okay. Room had been updated a bit but felt a bit tired and sad. There was still tape on walls from when some previous guest had hung a banner. No housekeeping during our stay which I didn't mind as we kept our room clean but would have been nice to have a quick sweep and emptying of garbage. The biggest issue in this hotel is the noise. We were on the second floor and all three nights (Thurs-Sat nights) were noisy in our halway. The first night I was up between 2-4am. At 4am someone was yelling 'I'm running' while running down the hall. I bought earplugs at Walmart to fix the sleeping problem. The walls are paper thin between your room and hallway so bring earplugs if you want to sleep.

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