Hôtel Universel In Rivière-Du-Loup

“Beautiful Place!”

Travelled out of town with my daughter and stopped here on our two day drive home. Beautiful room, very happy with the ease of check in and friendliness of staff. The room exceeded my expectations for cleanliness. We had a 4am wake up and the beds were so comfortable that we fell asleep easily. On… lisää

Travelled out of town with my daughter and stopped here on our two day drive home. Beautiful room, very happy with the ease of check in and friendliness of staff. The room exceeded my expectations for cleanliness. We had a 4am wake up and the beds were so comfortable that we fell asleep easily. One hitch - while we were asleep an unknown hotel guest was trying to open our door. They left and we settled again assuming they moved on to the right room. About 10 minutes later a hotel staff suddenly unlocked our door and opened it!! Scared us right out of bed! Luckily we had the lock on and it only opened a couple inches. I ran to the door saying this is our room! We called the front desk. The hotel guest thought her room was the 3rd floor, but apparently it was the 2nd. I would suggest staff verify room numbers before opening a door in the future. My daughter had a very hard time going back to sleep. I would 100% still go back. I cant imagine that would happen again, and the place was incredible…..

vähemmän

“Quick stop travelling through”

We will definitely stay again! A corkscrew would have been a nice touch in the room. Lovely spot, will try to get to the spa next visit.

“This place has everything!”

Stayed here with my husband for one night on our way from Maine to Quebec City for New Years. I booked this property because of the thermal spa and we were not disappointed. We arrived during a snowstorm and were surprised to find all the hotel amenities were all still open. We were in a room that … lisää

Stayed here with my husband for one night on our way from Maine to Quebec City for New Years. I booked this property because of the thermal spa and we were not disappointed. We arrived during a snowstorm and were surprised to find all the hotel amenities were all still open. We were in a room that had outdoor access to the parking lot as well as interior hallway access. This was nice as we could unload our luggage from the car right into our room and park directly outside our room. The room was clean and had all the basics. The bed was comfortable. There was a sofa, chair and desk also in the room. The hotel restaurant had a nice atmosphere and we stopped there for a late afternoon drink at the bar. Staff mostly spoke French, as expected, but some did speak English and we did not have any major communication issues. We found out later that there is actually a separate bar on the property as well. Also found a booze vending machine in one of the hallways if you prefer to grab a drink on the go. We did not use the main pool but it was quite busy with families and children in the evening. There is a small gym and laundry room on site. This Spa was excellent for the price. We got a 2 for 1 discount for staying at the property and I think the total cost was $40 for both of us. We chose the 5-9 PM session and it was not busy in the earlier hours but did get busy later in the evening. There is an indoor/outdoor hot tub, separate outdoor hot tub, outdoor cold pluge, steam room, dry sauna and quiet relaxation room with fireplace. You get access to a locker included with the entry fee. Best part is the spa was only steps from our room! This was a very relaxing experience and the perfect way to start out our vacation. This building is actually quite large and we got lost wandering around a few times. Not much else to do in the nearby area for food/entertainment.

vähemmän

“Great stop when passing through”

Great location just off highway 20 East and close to 85 South to get to New Brunswick. Appreciated having my car just outside our room (we had our ebikes). Overall great little hotel for a quick stay. Comfortable, clean, reasonably priced.