Hôtel Chéribourg

“Good overall but need lots of love.”

It was good overall with A/C units in every rooms (small window unit) but it definitely needs to be revamped. It needs love. The site is well placed in the area. Not too far from many activities. Me and my family were there for 3 nights in July 2026. The staff is really kind and helpful. the roo… lisää

It was good overall with A/C units in every rooms (small window unit) but it definitely needs to be revamped. It needs love. The site is well placed in the area. Not too far from many activities. Me and my family were there for 3 nights in July 2026. The staff is really kind and helpful. the room was clean but pretty old. the Recreation Room was a nice touch to this site but again, it needs some love. 1 trampoline out of two was damaged, all the ping-pong balls were cracked, the climbing modules were damaged. The guy who's supposed to be there to help people and take care of the Theater and video game area is really helpful.... when you can find him. The pools were alright, nothing special. The interior one was very cold so we only used the outdoor one, which is getting dirty pretty quick with everyone using it. They do have someone cleaning it often early in the morning. The breakfast buffet style was good quality for what it is, but not included in the price of the room so it's another expense if you plan on using it. We paid for it once to try it. I find that they charged too much for my two little girls. I guess they didn't know i pretty much ate everything we served them. I should have told them and i am sure they could have adjusted the price as i heard one of the staff accommodate another family. They gave one of my dauther a little cake for her birthday. That was nice. There was no table area to sit like a cafeteria if you had your own meal. So we had to eat in our room (not too fun for a family of 4 (2 little kids). If you're not going to include some meals, at least provide an area to eat.

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“Alright”

Booked 4 rooms, 3 weeks ahead. One of the rooms wasnt ready until 6pm ( their policy) the other 3 were ready and we got early check in which was nice. The rooms in the main building are old and beds are not comfortable. Denise at the restaurant yelled at us because our kids were loud- also didn’t w… lisää

Booked 4 rooms, 3 weeks ahead. One of the rooms wasnt ready until 6pm ( their policy) the other 3 were ready and we got early check in which was nice. The rooms in the main building are old and beds are not comfortable. Denise at the restaurant yelled at us because our kids were loud- also didn’t want to take my reservation at 7:30 at first and claimed we needed to reserve in advance, we were THE only ones in the restaurant it was completely empty. She YELLED at us and told us to control the kids because they went to say hi at the kitchen door and were told to move right away by us. The restaurant isnt good and denise definitely ruined our whole dinner. Its a hotel with alot of kids facilities therefore we expected it to be kid friendly. They have a strict no alcohol permitted rule so you can’t bring wine and have a glass in your room, no water, no juice no nothing unless its purchased there. The staff are very nice and friendly ( with exception of restaurant) wont go again.

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