Edgewater Hotel

“Lovely Hotel”

My daughter and I spent a week at this lovely hotel. The staff were all very friendly and helpful. It didn't bother us that the hotel didn't have an elevator. The staff helped us bring our luggage to our room. The room was nice and the staff always did a great job cleaning it. I loved the hotel toi… lisää

My daughter and I spent a week at this lovely hotel. The staff were all very friendly and helpful. It didn't bother us that the hotel didn't have an elevator. The staff helped us bring our luggage to our room. The room was nice and the staff always did a great job cleaning it. I loved the hotel toiletries, nice soft vanilla scent. The bed and pillows were very comfortable. The location was perfect, within walking distance to shopping, restaurants and tourist attractions. We had a view of the Yukon River and we even had an amazing show of the northern lights on the pathway across the street.

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“Amazing place!”

Absolutely amazing hotel! The best in the entire Whitehorse! We loved everything about it: the rooms, the service, the location. The people at the hotel were wonderful and very helpful in everything. The only disappointment was that we stayed there one night only. We love Whitehorse, so we will be … lisää

Absolutely amazing hotel! The best in the entire Whitehorse! We loved everything about it: the rooms, the service, the location. The people at the hotel were wonderful and very helpful in everything. The only disappointment was that we stayed there one night only. We love Whitehorse, so we will be back, and will stay in this hotel again.

vähemmän

“Mainly great stay”

Lovely hotel, nice room with late checkout. No lift though so struggled with bags. Also a LOT of overhead noise in the early hours both nights as guests prepared to leave early. Good restaurant and a small car park out back which was handy. Overall pretty good though.

“Super thin walls... And please review the payment process.”

Stayed with family for one night. Beds were 2 doubles, which still seemed very small, a little too cozy for 2 adults. I kept bashing my legs on the frame corner every time I got up, bed frames that are bigger than the mattresses are just terrible. I have bruises lol. Pillows n blankets were nice, … lisää

Stayed with family for one night. Beds were 2 doubles, which still seemed very small, a little too cozy for 2 adults. I kept bashing my legs on the frame corner every time I got up, bed frames that are bigger than the mattresses are just terrible. I have bruises lol. Pillows n blankets were nice, but the mattress was very firm. The bathroom is lovely, the shower is huge and while water pressure was low, it's one of those rain style showerheads so there's tons of water so that balances out. The extras like the bath robes, naspresso machine with free coffee, creamer and water jug are nice touches. Room is a decent size, super clean and big tv, fridge and microwave. Walls and ceilings are where the building shows it's age. From 2-3am there was a couple we could clearly hear uhm... Enjoying the room? Yeah. Then they were talking n stomping for hpurs. That made it impossible to sleep. Front desk clerk was very polite and courteous. Sadly, how they handled the transaction was not cool. Charging us room and deposit was totally fine. However, refunding that whole bill then charging out just the room was not. Since they said it could take 3-5 business days for the refund to process, they essentially took a temporary double payment. Money we needed for travel. I don't understand why they couldn't just refund the damage deposit? I'd rather be out $100 than $350. So for the sketchy refund, and getting no sleep because of the noise, I have to dock my score. Sorry.

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