Pan Pacific Xiamen

“Warm Service and Great Location but Rooms Need a Refresh”

The location worked well for us although it is a little far from Zhongshan Road Pedestrian Street. Didi was convenient throughout our stay and the nearest metro station, Jianye Road, is only about 200 metres away. Being just one stop from the Cruise Centre Station for the ferry to Gulangyu Island w… lisää

The location worked well for us although it is a little far from Zhongshan Road Pedestrian Street. Didi was convenient throughout our stay and the nearest metro station, Jianye Road, is only about 200 metres away. Being just one stop from the Cruise Centre Station for the ferry to Gulangyu Island was a bonus. Behind the hotel is Huwei Mountain Park, which is a lovely spot for a good hike with rewarding views. We also enjoyed walking around the residential estate opposite the hotel to get a feel of the local xiaoqu vibe. The hotel is rated five stars but the room design felt slightly dated. Our biggest disappointment was the small television. It is high time for the hotel to replace the televisions and refresh the overall look. The carpet also added to the dated feel. Personally, I prefer rooms without carpet for a cleaner and more modern touch. The beds and pillows were comfortable. This is not a hotel for anyone expecting high tech features such as robots, automated curtains or smart toilets. On the positive side, the human touch at Pan Pacific was excellent. The staff were warm, friendly and consistently attentive. Service was top notch and always delivered with genuine smiles from the moment we arrived. The breakfast buffet was superb in both variety and quality, although the Japanese items such as sushi and miso soup were not quite up to the same standard. We stayed in a Pacific Club room which came with access to the Club Lounge for drinks and light bites. The selection was modest, which is understandable given the smaller number of patrons. Overall, it was a pleasant and comfortable stay. We would return again and look forward to seeing whether the hotel makes improvements in the areas we highlighted.

vähemmän

“The Xiamen Pan Pacific Hotel has excellent service quality.”

I chose Xiamen Pan Pacific Hotel for my trip to Xiamen this time, and its location is really convenient—there's a subway station right at the entrance. The bedding in the hotel room is very comfortable, so I slept soundly. The breakfast has a wide variety, especially the local snack counter, where … lisää

I chose Xiamen Pan Pacific Hotel for my trip to Xiamen this time, and its location is really convenient—there's a subway station right at the entrance. The bedding in the hotel room is very comfortable, so I slept soundly. The breakfast has a wide variety, especially the local snack counter, where I can taste authentic Xiamen flavors. This hotel offers good value for money, and I'd like to stay here again on my next trip to Xiamen.

vähemmän

“Nice and good hotel. Will stay again”

A great 3 nights stay. It is a convenient location with a train station nearby. The hotel staff is very helpful and generally the service was great. The breakfast spread was simple

“Excellent Service”

It’s our first trip to Xiamen and we chose to stay at Pan Pacific on the Club Lounge package. We had a great experience, especially with the Club Lounge service by Ms.Haley and Housekeeping service by Ms.Ludy. Ms.Ludy from the Housekeeping service was very helpful and accommodated our requests f… lisää

It’s our first trip to Xiamen and we chose to stay at Pan Pacific on the Club Lounge package. We had a great experience, especially with the Club Lounge service by Ms.Haley and Housekeeping service by Ms.Ludy. Ms.Ludy from the Housekeeping service was very helpful and accommodated our requests for the various types of pillows and aromatherapy scents. She also helped to ensure our complimentary laundry service was taken care of with the clothing returned to us the next day. Ms. Doris Cai and Ms. Eve He from the guest relations team were most helpful to address our queries prior to our arrival. Their advice were important for our decision to stay at Pan Pacific. We will definitely choose to stay here again in the future.

vähemmän