Guilin Jingxin International Hotel

“Mixed Reviews on Jingxin International Hotel”

We stayed three nights. The location is away from the downtown area and only a short (15-20 minute) cab ride at a reasonable 10 RMB. This may be a plus for some as we found downtown Guilin to be very busy and loud. On the positive side, the rooms are very nice; bathroom is made of marble, and the… lisää

We stayed three nights. The location is away from the downtown area and only a short (15-20 minute) cab ride at a reasonable 10 RMB. This may be a plus for some as we found downtown Guilin to be very busy and loud. On the positive side, the rooms are very nice; bathroom is made of marble, and the beds were really great -- very comfortable with lots of pillows and thick, clean comforters. Housekeeping was fine. On the negative side, their non-smoking floor (the 7th) was very smoky and complaints about this yielded a smile but nothing more. On two of the days there were some very funky and unidentifiable smells in the hallway. I would give the Buffet breakfast a C at best. The noodles were good; fried eggs often cold and greasy and other foods on the buffet substandard. The pork filled buns were very good but in scarce supply and when I asked for some, just got another smile but no response. The biggest negative was they failed to keep their agreement to provide a taxi back to the airport which was supposed to be included in the price of the room. I had negotiated an extra room for my daughter (through a Chinese translator so this can’t be chalked up to a mere misunderstanding of language) and the manager agreed to include our taxi fare to the airport. Upon check out she breached her agreement. After arguing for awhile she reluctantly agreed only to pay our taxi to the bus station so we could then take the bus to the airport. No thanks. The hotel arranged for the taxi to come and we paid 100 RMB even though the meter read 68. This was due to the “agreement” reached by the hotel. I probably should have gotten my own taxi and saved some money. In sum, this hotel is trying to be “international,” and has a long way to go. The dishonesty at the end of the trip made it very disappointing, and had that not happened I would have rated this slightly higher.

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