Shangri-La Wuhan

“Amazing!”

My whole experience was amazing and I want to thank the Horizon Club Lounge Team (they speak great English!) as well as the Housekeeping Team (especially Rita) for making my stay this great. I have already stayed many times at this property and I can absolutely recommend it 100%! They have an eye f… lisää

My whole experience was amazing and I want to thank the Horizon Club Lounge Team (they speak great English!) as well as the Housekeeping Team (especially Rita) for making my stay this great. I have already stayed many times at this property and I can absolutely recommend it 100%! They have an eye for the small details and make sure the guest feels always welcome. Looking forward to my next stay here.

vähemmän

“Great efforts noted to make a luxurious stay”

This is a good 5 stars hotel if you are looking for some pampering and luxury. The hotel’s location is good too and you will find a modern strip of buildings with lots of restaurants, shopping, coffee and a gourmet supermarket very near the hotel. The hotel’s location itself was built quite a lon… lisää

This is a good 5 stars hotel if you are looking for some pampering and luxury. The hotel’s location is good too and you will find a modern strip of buildings with lots of restaurants, shopping, coffee and a gourmet supermarket very near the hotel. The hotel’s location itself was built quite a long time ago and has been renovated. It’s bright, spacious and has the Shangrila fragrance you fine in all Shangrila hotels. The gym is huge and has a large number of modern equipments. The rooms are quiet and luxurious though still show some outdated finishings. I didn’t like the hairdryer which was heavy and attached to a drawer. The beddings were nice though I found the blanket a bit too warm in October. The beddings was too daft for me as I’m used to firm surfaces. The staff are the best and took every effort to make our stay fabulous.

vähemmän

“It’s a nice old fashioned hotel”

Been to almost every single tourist city in China, and I can say it is a really decent hotel! It’s close to a mall, has lots of local restaurants around and lots of public bikes too. The gym is REALLY NICE! So is the service, love the service in the lobby and room cleaning services!

“Pros and cons”

Check in before midnight was a breeze and reception was courteous and friendly. Although the hardware in the room belonged to the 1990s but they were well maintained and refurbishment must have been done in the bathroom. Big applaud to housekeeping as the room was spotlessly clean but over dozed wi… lisää

Check in before midnight was a breeze and reception was courteous and friendly. Although the hardware in the room belonged to the 1990s but they were well maintained and refurbishment must have been done in the bathroom. Big applaud to housekeeping as the room was spotlessly clean but over dozed with aroma. Sound insulation was something to discuss as I could hear clearly of my neighbour talking in the morning. Here comes the bad part, the breakfast venue was poorly managed, empty plates on my table were not promptly cleared and servers in general were very slow in clearing empty plates even after the departure of the guests. Seems like very short of restaurant staff for a 5 star hotel. Trash like empty sugar wrappings, used cups and other kinds of debris were left unattended beside the coffee machine. Also visible debris on the floor were not picked up.

vähemmän