Hilton Changsha Riverside

“Unexpectedly Impressive”

We had a wonderful stay at this hotel.
As guests of an executive hotel room, we were well taken care of with good arrangement of room overseeing the city and river of Changsha. The staff in the Executive Lounge were excellent and always did their best to manage all our needs. The dinner offered dur… lisää

We had a wonderful stay at this hotel.
As guests of an executive hotel room, we were well taken care of with good arrangement of room overseeing the city and river of Changsha. The staff in the Executive Lounge were excellent and always did their best to manage all our needs. The dinner offered during cocktail hours is well spread out and delicate.
 Local delights were offered & the cold dishes are a-must to try! Special thanks to the Executive Lounge Executive, Ms. Sylvie who always shows her professionalism during service delivery. She is indeed very attentive and resourceful in assisting us with Hunan cuisine and places of interest. Great job! The lounge executive Ms. Claire shows her great passion in her role by exhibiting compassionate, proactive and sentimental behavior consistently during her service delivery. The Lounge executive Ms. Pinky always shows her enthusiasm in dealing with all the guests who come to her. She demonstrates friendly gesture at all times when dealing with all hotel guests 
at the Executive Lounge. Just love the Executive Lounge team. They make everyone feeling important as their guests.

vähemmän

“Stunning views”

One of the reason that I like this hotel is due to its modern shape and the stunning views it offers overlooking the river and the vicinity. The property offers free parking which is great for me as I self drive to there. Just next to the entrance there is a famous Changsha famous special tea shop … lisää

One of the reason that I like this hotel is due to its modern shape and the stunning views it offers overlooking the river and the vicinity. The property offers free parking which is great for me as I self drive to there. Just next to the entrance there is a famous Changsha famous special tea shop so you won’t missed it. The receptionists were helpful especially we needed to do the NAT daily and they have guided us to the nearest and a helpful community test station. Thank you guys!

vähemmän

“Spectacular long view of the city and river”

Highlights - The duty manager Ryan checked me in noon time professionally and he kindly assigned me a wonderful corner room with fantastic view of the city and river on the top 51th floor (180 degrees view). This spectacular round view during the day and night was one of the best I’ve ever experien… lisää

Highlights - The duty manager Ryan checked me in noon time professionally and he kindly assigned me a wonderful corner room with fantastic view of the city and river on the top 51th floor (180 degrees view). This spectacular round view during the day and night was one of the best I’ve ever experienced. - The executive lounge offers delicious food and sweets/dessert at happy hour time. Sylvie and Irene from executive lounge were so friendly and treated me like feeling home - The breakfast buffet was a bit busy, but I was lucky to be assigned in a small closed area without much noises Improvement potentials - According to the front desk, the hotel doesn’t allow Hilton owner diamond of goat members to be upgraded to a suite room, this is the second time I’ve experienced during my all stays at Hilton

vähemmän

“Not good to diamond member”

If you have another choice ,better leaving away right now Surely this is a 5-star hotel .Good location,good night river view,good food But the owner SHIMAO GROUP is the most stingy one in China(and you can see the news that it is in the storm of liquidation) This hotel has a very strict role, Twi… lisää

If you have another choice ,better leaving away right now Surely this is a 5-star hotel .Good location,good night river view,good food But the owner SHIMAO GROUP is the most stingy one in China(and you can see the news that it is in the storm of liquidation) This hotel has a very strict role, Twin room can only upgrade to Twin room,and up to Superior Room Riverview(no more ,even there are many empty Executive room) King room can only upgrade to King room,and up to King Executive Room(no more ,even there are many empty Suit room) So,Diamond member is useless in this hotel ,just go away to others .

vähemmän