Four Points By Sheraton Changchun, Hi-Tech Zone

“I call it Home”

My boyfriend and I have been living in this hotel for almost a year. The apartment is pretty spacious and well-equipped with a nice view over the city (specially at night). The location is out of the hustle and bustle of city center yet less than 10 minutes drive to shopping mal and restaurants. Wi… lisää

My boyfriend and I have been living in this hotel for almost a year. The apartment is pretty spacious and well-equipped with a nice view over the city (specially at night). The location is out of the hustle and bustle of city center yet less than 10 minutes drive to shopping mal and restaurants. With the help of attentive management and staff all what needed to be provided was generously given to us to make our apartment cozy and our stay convenient. Specially Jenya, the support customer service manager, helped us since the very beginning of our stay until now. she is one of the few staff who speaks fluent English and mainly in charge of non-chinese guests. The gym and the swimming pool area are very clean and modern. Also, recently they’ve repaired the sauna which is absolutely necessary for Changchun winter time. Nevertheless there is still plenty of room for improvement. The executive lounge area should be redecorated and breakfast should be improved.

vähemmän

“Modern rooms”

I am frequent visitor to Changchun and this hotel is my favourite. On the one hand it may be little bit far from downtown (but thanks to that there is less traffic), on the other hand all necessities are nearby (2 shopping malls, 10 mins and 20 minutes from hotel). Rooms are very nice and modern. M… lisää

I am frequent visitor to Changchun and this hotel is my favourite. On the one hand it may be little bit far from downtown (but thanks to that there is less traffic), on the other hand all necessities are nearby (2 shopping malls, 10 mins and 20 minutes from hotel). Rooms are very nice and modern. Most of the staff's English is limited (always communicable and they make effort) but two front desk persons- Ms Jenya and Mr Kyle are always a big help and make every stay enjoyable. Rooms are extremely clean.

vähemmän

“Room was beautiful but the food is not too good”

I have stayed in this hotel a few times and I have been there for breakfast on many occasions. The rooms are beautiful, but the gym has limited facilities. I ordered dinner the first time I was there - the mexican dish with guacamole, salsa, and sour cream. The meal came with no guacamole, no s… lisää

I have stayed in this hotel a few times and I have been there for breakfast on many occasions. The rooms are beautiful, but the gym has limited facilities. I ordered dinner the first time I was there - the mexican dish with guacamole, salsa, and sour cream. The meal came with no guacamole, no salsa, and no sour cream. Instead it came with a salad and french fries. I was told that they had no guacamole, salsa, or sour cream. This type of service is not acceptable. The breakfast has food heated from the day before. The bacon is not fresh and there is often nobody available to help you when you want to order eggs, or they ignore you. The coffee machine is often need of replenishment and again nobody seems to notice, or be on hand to help. The food is not ready when the breakfast is supposed to start, so you have to wait for the food to be brought out. Very disappointing. Not worthy of a 5-star rating.

vähemmän