Crowne Plaza Shanghai Nanjing Road By Ihg

“STRATEGIC LOCATION AND EXCELLENT SERVICE”

The hotel may be showing its age, but its excellent location more than makes up for it. Situated right in the heart of Shanghai, it is only a few hundred metres from Nanjing Road Pedestrian Street and within easy walking distance of the subway station. The back entrance of the hotel opens almost di… lisää

The hotel may be showing its age, but its excellent location more than makes up for it. Situated right in the heart of Shanghai, it is only a few hundred metres from Nanjing Road Pedestrian Street and within easy walking distance of the subway station. The back entrance of the hotel opens almost directly onto Nanjing Road, making it incredibly convenient for shopping, dining, and sightseeing. There are also plenty of excellent restaurants nearby, and the Bund is easily accessible, especially if you want to enjoy the spectacular night views of Shanghai. Despite arriving around midnight after a long train journey, I received a very warm welcome from the front desk team. I was recognised as a Platinum Elite member and was pleasantly surprised with a room upgrade. The check-in and check-out processes were both smooth and hassle-free. Throughout my stay, the front desk, concierge, and restaurant teams were consistently polite, friendly, and helpful. They were always willing to assist with my questions and requests, which made the overall experience very comfortable and welcoming. The Club Lounge is definitely one of the highlights of the hotel. It offers a pleasant and refined environment, with an excellent selection of food and beverages, making it a great place to relax or have an informal meeting. As I have year-round lounge access, I particularly enjoyed the chicken wings prepared by the chef. They were delicious, and I made sure to compliment him personally when I saw him. The two lounge staff were also exceptionally attentive and friendly, and I really enjoyed our conversations. Unfortunately, I forgot to ask for their names, but their warm service certainly deserves recognition. One thing that I felt could be improved was the appearance around the hotel entrance. Seeing guests sitting on the doorsteps at the entrance, as well as on the ledges inside the hotel, unfortunately takes away from the overall image and makes the property look less polished than it should. A little more attention to this area would make a noticeable difference to the hotel's presentation. Overall, I had a very pleasant stay. While the hotel is not the newest property, its prime location, convenient access to Nanjing Road, the subway and the Bund, friendly service, and excellent Club Lounge make it a very practical choice. I would definitely recommend this hotel, particularly for anyone visiting Shanghai for the first time. Its unbeatable location makes it an ideal base for exploring the city, enjoying the shopping and dining around Nanjing Road, and taking in the beautiful night views of the Bund.

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