Intercontinental Resort Jiuzhai Paradise By Ihg

“One-of-a-kind enormous property with a special touch.”

We booked a 2-night stay at the hotel. The property is located at the foot of a mountain with gorgeous scenery from the main road. It is located 30min drive away from the Jiuzhaigou scenic area. The property is huge with interesting facilities which we have not encountered in other hotels before.… lisää

We booked a 2-night stay at the hotel. The property is located at the foot of a mountain with gorgeous scenery from the main road. It is located 30min drive away from the Jiuzhaigou scenic area. The property is huge with interesting facilities which we have not encountered in other hotels before. The large greenhouse and the terraced heated pools were pleasant surprise. The room (2-bedroom suite) was spacious, well appointed and well-equiped. F&B were on par with what you would expect from a 5-star hotel. The club lounge was closed but the food/drinks were served at a small restaurant/bar instead. The variety was generous and more than sufficient for dinner. We enjoyed the in-house cultural performance during dinner. We were well taken care of by Gordon, the General Manager, and his team. Special requests were accommodated with grace and sincerity. Special thanks to Scott, Susan, Tina and Yolanda for making our stay a memorable one.

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“Nice Hotel but really Small Washroom”

Hotel is nice, but the washroom is really small compared to the rest of the hotel room. Also the counter top around the sink is so small you don’t have space to put your own toiletries.

“Expansive resort but lots of restaurants closed when we went”

We stayed a couple nights in a two bedroom suite. The suite was lovely and the hotel itself is impressive in scale. I’m not sure if it is because we went during the off season but there was a feeling of abandonment within the entire premise. There are 5 restaurants advertised as open but most were … lisää

We stayed a couple nights in a two bedroom suite. The suite was lovely and the hotel itself is impressive in scale. I’m not sure if it is because we went during the off season but there was a feeling of abandonment within the entire premise. There are 5 restaurants advertised as open but most were closed when we went so we were glad we didn’t stay more than 2 nights or we would’ve exhausted dining options (expensive and average in taste). Our suites were also supposed to have lounge access but this was all closed when we stayed and we were instead given vouchers for free beverages. On a positive note, the hot springs are wonderful.

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“Comfortable room but needs more training/ manpower”

Room is clean and comfortable for a physically consuming vacation (expect to walk/ hike a lot at Jiuzhaigou and HuangLong). We enjoyed the balcony for a short while in the morning. However, we’re giving this stay an average rating because we paid a premium price for mediocre service. The hotel staf… lisää

Room is clean and comfortable for a physically consuming vacation (expect to walk/ hike a lot at Jiuzhaigou and HuangLong). We enjoyed the balcony for a short while in the morning. However, we’re giving this stay an average rating because we paid a premium price for mediocre service. The hotel staff needs to increase their manpower for breakfast, it’s like a war zone every morning (stayed 3 nights, so we can attest that it was not a one off incident). We arrived at the breakfast buffet at 6:30 sharp everyday when they opened and no table was left, left scrambling to grab food from the counters. When we finally found a table, utencils were not ready, and super long walk from the food area to table…. Walked multiple times because we didnt have enough hands for food and water and coffee at the same time. Hotel is very cold at night.

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