Cachet Boutique Kunming Artime

“Excellent customer service”

We stayed at this hotel for a total of four nights during our last Yunnan trip, as it was booked by our tour organizer. It turned out to be an excellent choice. The hotel is within walking distance of Nanping Business Street and the ancient night market, where you can experience a variety of delici… lisää

We stayed at this hotel for a total of four nights during our last Yunnan trip, as it was booked by our tour organizer. It turned out to be an excellent choice. The hotel is within walking distance of Nanping Business Street and the ancient night market, where you can experience a variety of delicious local foods. Even when we walked around at 10 PM, we felt completely safe. Nestled among small businesses in ChaiYuLi, the hotel is clean, modern, and quiet. We also had the opportunity to use their newly installed washing machines and dryers after returning from Dali, Lijiang, and Shangri-La. The machines were installed on the day we checked in, and the staff even offered to call us when they were ready for use. True to their word, we received a call about 10 minutes after settling into our room. Now that’s what you call excellent customer service—well done!

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“Satisfied with our stay”

3 night stay for 3 adults in 2 rooms Upside: (1) Value for money: Attractive rate booked via an online travel agent. At check in, we were told both rooms had been upgraded. They were very spacious and beautifully decorated. Due to a limitation with the online travel agent's website and an oversigh… lisää

3 night stay for 3 adults in 2 rooms Upside: (1) Value for money: Attractive rate booked via an online travel agent. At check in, we were told both rooms had been upgraded. They were very spacious and beautifully decorated. Due to a limitation with the online travel agent's website and an oversight on my part, only 1 breakfast was booked for each room. At check in, we asked if it was possible to add a 2nd breakfast to one room. Ayla and Zoey at the front desk replied that they would add the 2nd breakfast at no charge. Breakfast was good, with a mix of Chinese and Western food. (2) Location: Immediate neighborhood is attractive and has several cafes, bars and restaurants. There is a big mall about a 10 minute walk away. Downside: (1) Gym is small and has limited equipment. Ended up not motivated to use it after having seen it. (2) One room had a slight cigarette smell, despite it being a non-smoking room. Luckily, the hotel has windows that can be opened, and Kunming's cool climate allowed for windows to be left open overnight. The smell was much diminished after that.

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“Good hotel but..”

Staff are helpful and provided us breakfast whilst we waited for our room to be ready. The self service laundry is useful. Breakfast is decent and sufficient. The only gripe is it was really hot and the aircon did not work well in the room. We asked for a change in room but hotel said they were ful… lisää

Staff are helpful and provided us breakfast whilst we waited for our room to be ready. The self service laundry is useful. Breakfast is decent and sufficient. The only gripe is it was really hot and the aircon did not work well in the room. We asked for a change in room but hotel said they were fully booked. This is unbelievable. For that they get one star less.

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“A night to remember”

Eventhough we only had one night stay there, but the choice we made was worth it. The location, the helpful staffs and the room were amazing. We had problems on communications with the staffs as they don’t reall speak English but it didn’t matter as they tried to use translation methods to assist… lisää

Eventhough we only had one night stay there, but the choice we made was worth it. The location, the helpful staffs and the room were amazing. We had problems on communications with the staffs as they don’t reall speak English but it didn’t matter as they tried to use translation methods to assist. That was a wonderful way. For me, I don’t mind coming back again here. The attractions are just a walking distance. We just walked to the market and felt safe all the way.

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