Jw Marriott Hotel Zhejiang Anji

“Five stars all around”

Amazing hotel. Great view. Staff and culture is their biggest strength. Johnson, Echo and Stephan from sales and front desk - their attention to detail for our group travel was fanstastic. Aaron and Ailee took care of our group at the restaurant while the Chef took amazing care of our vegetaria… lisää

Amazing hotel. Great view. Staff and culture is their biggest strength. Johnson, Echo and Stephan from sales and front desk - their attention to detail for our group travel was fanstastic. Aaron and Ailee took care of our group at the restaurant while the Chef took amazing care of our vegetarian diet needs. Staff at tea lounge and Ken from travel desk too knew what hospitality really means. The GM Dan has a great team and an amazing culture.

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“Great golf but unfortunately a dry hotel.”

We enjoyed ourselves at this hotel but do have a few comments. We checked in at 8PM but found no mixed drinks available with dinner… later we found there was no bar tender and wasn’t there the entire length of our stay! That is really unacceptable. Since we are Titanium members, We did receive … lisää

We enjoyed ourselves at this hotel but do have a few comments. We checked in at 8PM but found no mixed drinks available with dinner… later we found there was no bar tender and wasn’t there the entire length of our stay! That is really unacceptable. Since we are Titanium members, We did receive a nice room upgrade after we complained that we reserved a golf view but were first sent to the other side of the building. The room was nice and we appreciate having some items in the minibar. However, with no bar tender it wasn’t enough. The coffee available in the rooms was pretty bad. It must be the brand of coffee since the dates showed they were made in April 2024. We found excellent bell boys. Free parking just a short walk away and we appreciated the shuttle. I must say that we did not enjoy the restaurant and were just barely able to stand breakfast. We found the items were not fresh and for instance, eggs spent hours under heat lamps. It was hard to find anyone willing or able to cook fresh eggs. The service girls spent all their time hiding in the kitchen area and never checked on customers. No coffee was served, bacon was undercooked and really greasy and in general all buffet items were overstocked and thus either too cold or dry. The dinner menu is lacking for our taste. We struggled to find anything on the menu we wanted and thus only ate there the first night. For the buffet, may I suggest adding fruit pies (9 inch pies, not tiny foil cups), omelets and fresh made-to-order pancakes and waffles? Nobody wants to eat dry pancakes and waffles that have been sitting for hours. Then having those pies available for dinner would be great with good ice cream and also some fresh cake like chocolate or vanilla layer cake with icing. In addition, some good fish fillets and nice soups would be a nice addition to the menu. We found the selection on the menu very unappealing. It was just a reprint of the room service menu. The golf course was great with nice maintenance and good caddies. We never found our ball in an old divot after two rounds of golf. Greens were almost perfect. I did manage to seed some of the surrounding area with golf balls so expect a great crop next year. ;>) We are returning for a few days in December and bringing family with us. We hope the experience in the hotel is improved.

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