Ilio Mare Hotels & Resorts

“Yet another wonderful experience!”

This was our second summer at Ilio Mare, and it confirmed why we came back. We had another wonderful stay at Ilio Mare Hotel! The young, energetic team were always smiling, helpful, and made us feel genuinely welcome. The rooms were spotless and cleaned to a high standard every day. There are lots … lisää

This was our second summer at Ilio Mare, and it confirmed why we came back. We had another wonderful stay at Ilio Mare Hotel! The young, energetic team were always smiling, helpful, and made us feel genuinely welcome. The rooms were spotless and cleaned to a high standard every day. There are lots of facilities and a great value for money. The hotel's Blue Flag beach, set in a protected natural area, is simply stunning, with crystal-clear warm water, lot's of small fish, a quiet and peaceful atmosphere. A perfect place to relax—already looking forward to returning again!

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“Great location, good services, but...”

I chose this 5-star hotel with high expectations; however, our experience felt closer to that of a 4-star property. The facilities are good, the location is beautiful, and the staff is generally friendly, but certain important aspects are missing that would fully justify both the hotel's rating and… lisää

I chose this 5-star hotel with high expectations; however, our experience felt closer to that of a 4-star property. The facilities are good, the location is beautiful, and the staff is generally friendly, but certain important aspects are missing that would fully justify both the hotel's rating and price. My greatest disappointment was not related to the room or the services, but rather to the complete lack of empathy toward the cats living around the hotel. Given that the hotel promotes itself as “pet-friendly,” it is difficult to understand why there is not even a simple bowl of water or any minimal support for these animals. While I do not expect the hotel to solve the issue of stray animals, I believe that a property of this caliber could find simple and responsible ways to help at least those animals that are suffering, especially in an area where they are clearly present and visible to all guests. I noticed several undernourished cats, and some even appeared to be sick. This inevitably raises the question of whether the hotel management could collaborate with a local animal welfare organization to support sterilization programs, medical care, or other measures that could improve the situation of these animals. This is not a matter of significant cost, but rather of responsibility and compassion. It is sad to see that a property which invests so much in its image and guest comfort does not show the same level of concern for vulnerable living beings right outside its gates. I sincerely wonder whether the management is aware of this situation and, if so, why it does not attempt even the smallest gesture to help. In my opinion, the true standard of a 5-star hotel is measured not only by luxury, but also by the values and empathy it demonstrates. Overall, it was an enjoyable experience in many respects, but one that ultimately fell short of reflecting the level of excellence one expects from a 5-star hotel.

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