Xenios Anastasia Resort & Spa

“Not 5* but we’ll go again”

We only arrived today so this review is a first impression. The reps were easy to find on our arrival but the coach pick up was a little late. The ‘coach’ was a minibus in which a third of the seats were damaged such that the backs gave way if you leant on them. There was also extremely limited... lisää

We only arrived today so this review is a first impression. The reps were easy to find on our arrival but the coach pick up was a little late. The ‘coach’ was a minibus in which a third of the seats were damaged such that the backs gave way if you leant on them. There was also extremely limited leg room. However, the driver was friendly and efficient. The entrance to the hotel is very smart and check in was easy. The location is super for the beach and the pool area is spacious. But the whole place looks tired. Wood is scratched or, outside, rotting; bar pumps need polishing and the bathroom needs a significant deep clean/modernisation/tidy up. Repairs to decor in the room are untidy and the minibar contained two bottles of water! I’m also not sure why we can’t be trusted with glasses by the pool, with very cheap plastic being used instead. However, the staff are helpful, most things are included in ‘all-inclusive’ and what is not, is specified on arrival. UPDATE - after our initial impressions, the holiday has been great. The meals are varied and delicious with the chef meeting me daily to check on what I can/cannot eat because of food allergies. The waiting staff are great and always happy to help. We went on an excursion to Thessaloniki today which was well planned and very enjoyable with time to ourselves as well as some guided aspects. The spa facility, which costs extra, is a real bonus with jacuzzi, steam room, sauna and a small pool (unheated) for just us for 2 hours (€20 per person). Looking forward to massages tomorrow. The pool bar has a good atmosphere in the evening with a large selection of drinks being included in our deal. Beach towels can be borrowed with a small deposit and staff are happy to change them for fresh ones when needed. Although the room is tired, it is cleaned daily with fresh towels provided. It was even done on Tuesday when there was a regional power cut for several hours. So - no it is not 5* as others have said but once you accept it for what it is (I think TUI needs to review its rating) it’s brilliant and we are already planning to come again as soon as possible.

vähemmän

“Doesn’t live up to its advertised category”

We booked this Hotel through Travel Zoo going all inclusive, a last minute deal, seven nights inc flights. We had read the reviews on Trip Advisor so weren't expecting too much. Overall it wasn't that bad. Our room was advertised as having mountain view, if you looked beyond the car park and rec... lisää

We booked this Hotel through Travel Zoo going all inclusive, a last minute deal, seven nights inc flights. We had read the reviews on Trip Advisor so weren't expecting too much. Overall it wasn't that bad. Our room was advertised as having mountain view, if you looked beyond the car park and recycling bins there was a hill. The room was basic but clean, housekeeping came in every day, made the bed and changed the towels regularly. Problem with the room was it had a connecting door, it was poorly insulated, we could hear every word and sound our neighbours made and I'm sure they could hear us. Spoke to the manager, he said some new people were coming into the room next to us and they would be quieter! The bathroom was very dated, shower over the bath with a shower curtain. No matter how hard we tried the bathroom flooded every time we had a shower, bottom edge of the bathroom door was rotten. The food in the buffet restaurant was, ok, cooked food was at best tepid or cold, it was a place to eat, not dine. The pool area was spacious and clean, at the time of our visit we were plagued by flys around the whole area of the pool, beach and restaurant. One of our personal hates was all drinks, including beer, wine, cocktails etc etc, are served in thin cheap plastic cups, this included the lounge / reception area. I can only imagine this is a cheap option for the hotel, no collecting and washing glasses. The only exception was when you were sitting in a restaurant when you were trusted with a glass. All the staff we came into contact with were all polite and helpful, especially the girls in the restaurant. We agree with other reviews that this Hotel is isolated, we hired a car and drove from the airport, about one hour fifteen minutes easy drive. We went out and about in the car, there was nothing to see, Skioni is the nearest place to visit, not the most picturesque place I have ever visited. We visited the north coast, visiting golden beach and the lagoon, very disappointing, the area was busy with wild campers and motor homes. Overall our week was fine, the sun shone, we drank beer and sparkling wine (still wine was horrible) from our plastic beakers and read books. Would we go back, mmmm. No.

vähemmän

“Just okay”

This hotel deserved max a 3* rating as all things are tired. We came here at the beginning of September and there are lots of visitors travelling by cars arriving from the northern border from former estaern block who took tons of foods and did not eat them up just left over ! In the second half ... lisää

This hotel deserved max a 3* rating as all things are tired. We came here at the beginning of September and there are lots of visitors travelling by cars arriving from the northern border from former estaern block who took tons of foods and did not eat them up just left over ! In the second half of our stay there are more people from the west and situation improved, There is less rushy storm into the restaurant in the evening. Pros: -Pool is good. -Garden is good - Beach is okay - Staff attitudes Cons: - rooms - food - cleaness

vähemmän