Brown Beach Evia Island

“Average experience with pros and cons”

Spent few days at the hotel last week, so here are my comments: Bedding is superb, bathroom size and amenities good enough. Had a sea view room with panoramic views of Eretria with a private balcony where I used to start and end my days. If you wanna use the sofa/bed for proper sleeping prepare yo… lisää

Spent few days at the hotel last week, so here are my comments: Bedding is superb, bathroom size and amenities good enough. Had a sea view room with panoramic views of Eretria with a private balcony where I used to start and end my days. If you wanna use the sofa/bed for proper sleeping prepare yourself for a hard uneven mattress. Room size bit tight. Food wise - loads of options, tasty food, excellent cocktails, fresh fruit, variety etc. Cleanliness - medium to low. Spotted a killed mosquito at the back of my bathroom door, brown stains at the bathroom door, hair in our bedsheets and a brown stain at the sofa's bedsheet. Stained sunbeds at the pool to the extend you don't feel safe using them. The pool area is always packed and the pool is too small for the amount of the guests/kids. You have to pay for bottled water despite the fact its a 4* ALL INCLUSIVE! Loads of activities for families and kids, extra to the All Inclusive rate. Its a nice place to rest and relax with everything around you, but if you are a beach person prepare yourself for something bad. Pebbles, warm sea water, not that clean, very very basic for those who are used to Aegean Island beaches. Staff - the lack in service. Not enough personnel, you don't have the option of ordering something, but go and pick it up yourself. Tables at the buffet not always ready to use for next guests especially during peak hrs. Most of the staff are smiley and eager to assist, others are overstressed and on the go. Once, housekeeping did not replenish toilet rolls, I appointed the same to the receptionist and asked my to go and get it myself from the reception. Do not expect any food after 11pm as the kitchen is closed by then. Overall, I would suggest the hotel to those with not great expectations, would request the hotel to improve in their service and staff etiquette as you expect more when in a 4 star hotel. If I would be given the chance to go again for free, I would, but most likely I would opt for another AI hotel next time.

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