Le Clervaux Design Hotel & Spa

“Cool decor”

This hotel was very pleasant. As it was facing south we had a very hot room and no air conditioner, a little disadvantage. Otherwise all was excellent.

“Rooms well appointed and large, almost flat size, with cosmetic maintenance needed everywhere.”

Rooms well appointed and large, almost flat size, with cosmetic maintenance needed everywhere. Wobbly toilet seat, one sink fine the other missing chrome attachments, chips and marks etc. All little things easy to fix that took the shine of an otherwise decent hotel. The carpets in the lobby were o… lisää

Rooms well appointed and large, almost flat size, with cosmetic maintenance needed everywhere. Wobbly toilet seat, one sink fine the other missing chrome attachments, chips and marks etc. All little things easy to fix that took the shine of an otherwise decent hotel. The carpets in the lobby were overdue a scrub, while the copy paste art work on every landing felt as if you were going around in circles. Personal choice, but we prefer bathrooms with physical doors. Our room was open plan and it seemed an oversight not to fit pocket sliding doors. The Hotel was fully booked but we noticed older rooms had these. The Spa services we didn’t use, the Jacuzzi was cold and a little grimy, whilst the swimming pool though great in photos was sardine tin packed. In fairness it is a small pool so doesn’t take much to feel busy. Believe non guests may also pay to use, perhaps in peak occupancy this could be reviewed. Hotel staff were welcoming and helpful. If you are able to get a deal, then it makes sense, otherwise …….

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“Nice hotel all in all but room for improvement”

We booked a normal suite, but during Check in there seemed to be a problem, we have been asked if we have booked a "suite historique" (which we didnt) and the receptionist already indicated it might not be ideal. But as it seemed for whatever reason we had been assigned a suite historique (room 311… lisää

We booked a normal suite, but during Check in there seemed to be a problem, we have been asked if we have booked a "suite historique" (which we didnt) and the receptionist already indicated it might not be ideal. But as it seemed for whatever reason we had been assigned a suite historique (room 311) although we did not book one. The room was under the roof, so me and my pregnant wife had to watch out for our heads because we are tall people. It was also very old fashioned. When I went back to the reception fortunately a solution could be found as there was another available room in the other building (hotel was officially fully booked). It cost us 15 Euros more than in our initial reservation, in my opinion the hotel management could have just asked us the same price as a commercial gesture (the new room was only available at 16:30) due to the inconvenience caused. We were offered a voucher for a drink at the bar though and the staff was friendly and helpful. The new room (Suite Number 12) was perfect, clean spacious and nicely equipped. Only the bed mattrass should be replaced soon in my opinion (for me it was too soft, as i have back problems i am a bit sensible though). We had booked half pension, the dinner was very nice, also the location. Only (slight) disappointment was that we had to not only pay for our drinks but also a complementary amount because appearantly the price of the menu which we booked in advance had changed in the meantime. I thought that was a bit unusual. I would come back though but i would definitely insist on not booking a "suite historique" in order to avoid any misunderstandings. The suite historique 311 is in my opinion not worth being called a "suite".

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